TY  - JOUR
U1  - Wissenschaftlicher Artikel
A1  - Leipzig, Tanja von
A1  - Gamp, Martin
A1  - Manz, Daniel
A1  - Schöttle, Kai
A1  - Ohlhausen, Peter
A1  - Oosthuizen, Gert Adriaan
A1  - Palm, Daniel
A1  - Leipzig, Konrad von
T1  - Initialising customer-orientated digital transformation in enterprises
JF  - Procedia Manufacturing
N2  - Digitisation forms a part of Industrie 4.0 and is both threatening, but also providing an opportunity to transform business as we know it; and can make entire business models redundant. Although companies might realise the need to digitise, many are unsure of how to start this digital transformation. This paper addresses the problems and challenges faced in digitisation, and develops a model for initialising digital transformation in enterprises. The model is based on a continuous improvement cycle, and also includes triggers for innovative and digital thinking within the enterprise. The model was successfully validated in the German service sector.
KW  - Industrie 4.0
KW  - digital transformation
KW  - digitisation
KW  - customer expectations
KW  - continuous improvement
Y1  - 2017
UN  - https://nbn-resolving.org/urn:nbn:de:bsz:rt2-opus4-13936
SN  - 2351-9789
SS  - 2351-9789
U6  - https://doi.org/10.1016/j.promfg.2017.02.066
DO  - https://doi.org/10.1016/j.promfg.2017.02.066
VL  - 8
SP  - 517
EP  - 524
S1  - 8
PB  - Elsevier
CY  - Amsterdam
ER  -