@article{MockerRossBeath2019,
  author    = {Martin Mocker and Jeanne Ross and Cynthia Beath},
  title     = {How companies use digital technologies to enhance customer offerings - summary of survey findings},
  journal   = {Working papers / Center for Information Systems Research},
  number    = {434},
  pages     = {1 -- 14},
  url       = {https://cisr.mit.edu/publication/MIT\_CISRwp434\_Designed4DigitalSurveyReport\_MockerRossBeath},
  year        = {2019},
}