@inproceedings{BoniniEchelmeyer2018, author = {Bonini, Marco and Echelmeyer, Wolfgang}, title = {A method for the design of lean human-robot interaction}, booktitle = {2018 11th International Conference on Human System Interaction (HSI), Gd{\´a}nsk University of Technology, ... Gd{\´a}nsk, Poland, 04-06 July, 2018}, editor = {Bujnowski, Adam}, isbn = {978-1-5386-5024-0}, doi = {10.1109/HSI.2018.8430879}, institution = {ESB Business School}, pages = {457 -- 464}, year = {2018}, abstract = {The high system flexibility necessary for the full automation of complex and unstructured tasks leads to increased complexity, thus higher costs. On the other hand, the effectiveness and performance of such systems decrease, explaining the unfulfilled potential of robotcs in sectors such as intralogistics, where the benefits of a robotic solution rarely justify its costs. Taking the distance from the false idea that a task should be either fully automated, or fully manual, this aper presents a method for design of a lean human-robot interaction (HRI) withe the objective of the "right level of automation", where functions are divided among human and automated agends, so that the overall process gains in performances and/or costs. ... The 10 progressive steps of the method are presented and discussed with reference to their graphical tool: the House of Quality Interaction.}, language = {en} }