@article{SchmidtM{\"o}hringZimmermann2018,
  author    = {Schmidt, Rainer and M{\"o}hring, Michael and Zimmermann, Alfred},
  title     = {Dynamic capabilities of decision-oriented service systems},
  journal   = {International journal of information systems in the service sector : IJISSS},
  volume    = {10},
  number    = {3},
  issn      = {1935-5688},
  doi       = {10.4018/IJISSS.2018070103},
  institution = {Informatik},
  pages     = {41 -- 63},
  year      = {2018},
  abstract  = {A new class of information system architecture, decision-oriented service systems, is spreading more and more. Decision-oriented service systems provide services that support decisions in business processes and products based on the capabilities of cloud-computing environments. To pave the way for the creation of design methods of business processes and products based on decision-oriented service systems, this article introduces a capability-oriented approach. Starting from technological capabilities, more abstract operational and dynamic capabilities are created. The framework created is based on an integrated conceptualization of decision-oriented service systems that allows capturing synergetic effects. By creating the framework, the gap between the technological capabilities of technologies and the strategic goals of enterprises shall be narrowed.},
  language  = {en}
}