TY - CHAP U1 - Konferenzveröffentlichung A1 - Bonini, Marco A1 - Urru, Augusto A1 - Echelmeyer, Wolfgang ED - Gusikhin, Oleg T1 - Lean human-robot interaction design for the material supply process T2 - ICINCO 2019 : proceedings of the 16th International Conference on Informatics in Control, Automation and Robotics : Prag, Czech Republic, July 29-31, 2019. - Volume 2 N2 - Powered by e-commerce and vital in the manufacturing industry, intralogistics became an increasingly important and labour-intensive process. In highly standardized automation-friendly environments, such as the automotive sector, most of efficiently automatable intralogistics tasks have already been automated. Due to aging population in EU and ergonomic regulations, the urge to automate intralogistics tasks became consistent also where product and process standardization is lower. That is the case of the production line or cell material supply process, where an increasing number of product variants and individually customized products combined with the necessary ability of reacting to changes in market conditions led to smaller and more frequent replenishment to the points of use in the production plant and to the chaotic addition of production cells in shop floor layout. This led in turn to inevitable traffic growth with unforeseeable related delays and increased level of safety threats and accidents. In this paper, we use the structured approach of the Quality Interaction Function Deployment to analyse the process of supply of assembly lines, seeking the most efficient combination of automation and manual labour, satisfying all stakeholders´ requirements. Results are presented and discussed. KW - learn HRI KW - QIFD KW - HOQI KW - material supply KW - milk run Y1 - 2019 UN - https://nbn-resolving.org/urn:nbn:de:bsz:rt2-opus4-25670 SN - 978-989-758-380-3 SB - 978-989-758-380-3 U6 - https://doi.org/10.5220/0007966705230529 DO - https://doi.org/10.5220/0007966705230529 SP - 523 EP - 529 S1 - 7 PB - SCITEPRESS CY - Setúbal, Portugal ER -