TY - CHAP U1 - Konferenzveröffentlichung A1 - Bonini, Marco A1 - Echelmeyer, Wolfgang ED - Bujnowski, Adam T1 - A method for the design of lean human-robot interaction T2 - 2018 11th International Conference on Human System Interaction (HSI), Gdánsk University of Technology, ... Gdánsk, Poland, 04-06 July, 2018 N2 - The high system flexibility necessary for the full automation of complex and unstructured tasks leads to increased complexity, thus higher costs. On the other hand, the effectiveness and performance of such systems decrease, explaining the unfulfilled potential of robotcs in sectors such as intralogistics, where the benefits of a robotic solution rarely justify its costs. Taking the distance from the false idea that a task should be either fully automated, or fully manual, this aper presents a method for design of a lean human-robot interaction (HRI) withe the objective of the "right level of automation", where functions are divided among human and automated agends, so that the overall process gains in performances and/or costs. ... The 10 progressive steps of the method are presented and discussed with reference to their graphical tool: the House of Quality Interaction. KW - human-robot interaction KW - lean automation KW - QFD Y1 - 2018 SN - 978-1-5386-5024-0 SB - 978-1-5386-5024-0 U6 - https://doi.org/10.1109/HSI.2018.8430879 DO - https://doi.org/10.1109/HSI.2018.8430879 SP - 457 EP - 464 S1 - 8 PB - IEEE CY - Piscataway, NJ ER -