@article{HoeferNaeve2017,
  author    = {Stephan H{\"o}fer and J{\"o}rg Naeve},
  title     = {The application of lean management in higher education},
  journal   = {International Journal of Contemporary Management : IJCM},
  volume    = {16},
  number    = {4},
  pages     = {63 -- 80},
  doi       = {10.4467/24498939IJCM.17.038.8261},
  year        = {2017},
}