TY - JOUR U1 - Zeitschriftenartikel, wissenschaftlich - begutachtet (reviewed) A1 - Eller, Eric A1 - Hofmann, Rupert A1 - Schwarz, Jan Oliver T1 - The customer foresight territory JF - Marketing Review St. Gallen N2 - Customer foresight is a relatively new research field. We introduce the customer foresight territory by discussing its localization between customer research and foresight research. For this purpose, we look at a variety of methods that help to understand customers and future realities. On this basis we provide an overview of customer foresight methods and outline an ideal-typical research journey. Y1 - 2020 SN - 1865-6544 SS - 1865-6544 IS - 3 SP - 12 EP - 19 S1 - 8 PB - Thexis Verlag CY - St. Gallen ER -