TY - JOUR U1 - Zeitschriftenartikel, wissenschaftlich - begutachtet (reviewed) A1 - Eller, Eric A1 - Hofmann, Rupert A1 - Schwarz, Jan Oliver T1 - The customer foresight territory JF - MundoPM N2 - Customer foresight is a relatively new research field. We introduce the customer foresight territory by discussing it localization between customer research and foresight research. For this purposse, we look at a variety of methods that help to understand customers and future realities. On this basis we provide an overwiew of customer foresight methods and outline an ideal-typical research journey. Y1 - 2020 UR - https://projectdesignmanagement.com.br/produto/the-customer-foresight-territory/ SN - 1807-8095 SS - 1807-8095 SP - 68 EP - 77 S1 - 10 CY - Sao Paolo ER -