TY - JOUR U1 - Zeitschriftenartikel, wissenschaftlich - begutachtet (reviewed) A1 - Mocker, Martin A1 - Ross, Jeanne A1 - Beath, Cynthia T1 - How companies use digital technologies to enhance customer offerings - summary of survey findings JF - Working papers / Center for Information Systems Research N2 - Digital technologies are transforming how companies do business. Social, mobile, analytics, cloud, and the Internet of Things - which together we refer to as SMACIT - along with artificial intelligence, blockchain, and an ongoing procession of new technologies create new capabilities : specifically, ubiquitous data, unlimited connectivity, and massive, affordable processing power. Y1 - 2019 UR - https://cisr.mit.edu/publication/MIT_CISRwp434_Designed4DigitalSurveyReport_MockerRossBeath IS - 434 SP - 1 EP - 14 S1 - 14 PB - Center for Information Systems Research CY - Cambridge, MA ER -