TY - CHAP U1 - Konferenzveröffentlichung A1 - Schmidt, Rainer A1 - Möhring, Michael A1 - Keller, Barbara A1 - Zimmermann, Alfred A1 - Toni, Martina A1 - Di Pietro, Laura ED - Czarnowski, Ireneusz T1 - Digital enterprise architecture management in tourism : state of the art and future directions T2 - Intelligent decision technologies 2017 : proceedings of the 9th KES International Conference on Intelligent Decision Technologies (KES-IDT 2017). - Part II. - (Smart innovation, systems and technologies ; 73) N2 - The advance of information technology impacts tourism more than many other industries, due to the service character of its products. Most offerings in tourism are immaterial in nature and challenging in coordination. Therefore, the alignment of IT and strategy and digitization is of crucial importance to enterprises in tourism. To cope with the resulting challenges, methods for the management of enterprise architectures are necessary. Therefore, we scrutinize approaches for managing enterprise architectures based on a literature research. We found many areas for future research on the use of enterprise architecture in tourism. KW - enterprise architecture management KW - tourism KW - EAM KW - SOA KW - analytics KW - hospitality Y1 - 2018 SN - 978-3-319-59424-8 SB - 978-3-319-59424-8 U6 - https://doi.org/10.1007/978-3-319-59424-8_9 DO - https://doi.org/10.1007/978-3-319-59424-8_9 SP - 93 EP - 102 S1 - 10 PB - Springer CY - Cham ER -