TY - JOUR U1 - Zeitschriftenartikel, wissenschaftlich - begutachtet (reviewed) A1 - Imschloss, Monika A1 - Kühnl, Christina T1 - Feel the music! Exploring the cross-modal correspondence between music and haptic perceptions of softness JF - Journal of retailing N2 - Haptic softness is a central product attribute for many fabric-related retailers. Can those retailers use music - an easy to implement in-store atmospheric cue - to influence consumers' perception of this central product attribute? Across four studies, this research shows that high (vs. low) music softness enhances consumers' haptic softness perceptions. We argue that this cross-modal effect occurs owing to a transfer of softness-related associations from the auditory to the haptic modality. To better inform retail practice, we examine three managerially relevant boundary conditions at the product and store levels. Y1 - 2019 SN - 0022-4359 SS - 0022-4359 U6 - https://doi.org/10.1016/j.jretai.2019.10.004 DO - https://doi.org/10.1016/j.jretai.2019.10.004 VL - 95 IS - 4 SP - 158 EP - 169 S1 - 12 PB - Elsevier CY - Amsterdam ER -