@article{SchmaehSchilling2015,
  author    = {Marco Schm{\"a}h and Patrick Schilling},
  title     = {Die Kundenprozesse im Blick},
  journal   = {Sales management review},
  number    = {3},
  pages     = {58 -- 62},
  url       = {http://valuebasedselling.de/wp-content/uploads/SCHMAEH\_SCHILLING\_TRENDS\_VERTRIEBSTRAINING\_2015.pdf},
  year        = {2015},
}