@inproceedings{SchmaehWilkeRossmann2017,
  author    = {Marco Schm{\"a}h and Tim Wilke and Alexander Rossmann},
  title     = {Electronic word-of-mouth : a systematic literature analysis},
  booktitle = {Digital Enterprise Computing (DEC 2017) : July 11 - 12, 2017, B{\"o}blingen, Germany. - (Lecture notes in informatics (LNI) - proceedings ; volume P-272)},
  editor    = {Alexander Rossmann},
  pages     = {147 -- 158},
  year      = {2017},
}