TY - JOUR U1 - Zeitschriftenartikel, wissenschaftlich - begutachtet (reviewed) A1 - Fagerholm, Fabian A1 - Ikonen, Marko A1 - Kettunen, Petri A1 - Münch, Jürgen A1 - Roto, Virpi A1 - Abrahamsson, Pekka T1 - Performance alignment work : how software developers experience the continuous adaptation of team performance in lean and agile environments JF - Information and software technology N2 - Context: Companies increasingly strive to adapt to market and ecosystem changes in real time. Gauging and understanding team performance in such changing environments present a major challenge. Objective: This paper aims to understand how software developers experience the continuous adaptation of performance in a modern, highly volatile environment using Lean and Agile software development methodology. This understanding can be used as a basis for guiding formation and maintenance of high-performing teams, to inform performance improvement initiatives, and to improve working conditions for software developers. Method: A qualitative multiple-case study using thematic interviews was conducted with 16 experienced practitioners in five organisations. Results: We generated a grounded theory, Performance Alignment Work, showing how software developers experience performance. We found 33 major categories of performance factors and relationships between the factors. A cross-case comparison revealed similarities and differences between different kinds and different sizes of organisations. Conclusions: Based on our study, software teams are engaged in a constant cycle of interpreting their own performance and negotiating its alignment with other stakeholders. While differences across organisational sizes exist, a common set of performance experiences is present despite differences in context variables. Enhancing performance experiences requires integration of soft factors, such as communication, team spirit, team identity, and values, into the overall development process. Our findings suggest a view of software development and software team performance that centres around behavioural and social sciences. KW - developer experience KW - team performance KW - case study KW - human factors KW - agile software development KW - lean software development Y1 - 2015 SN - 0950-5849 SS - 0950-5849 U6 - https://doi.org/10.1016/j.infsof.2015.01.010 DO - https://doi.org/10.1016/j.infsof.2015.01.010 VL - 64 SP - 132 EP - 147 S1 - 16 PB - Elsevier CY - Amsterdam ER -