TY - JOUR U1 - Zeitschriftenartikel, wissenschaftlich - begutachtet (reviewed) A1 - Schmidt, Rainer A1 - Möhring, Michael A1 - Zimmermann, Alfred T1 - Dynamic capabilities of decision-oriented service systems JF - International journal of information systems in the service sector : IJISSS N2 - A new class of information system architecture, decision-oriented service systems, is spreading more and more. Decision-oriented service systems provide services that support decisions in business processes and products based on the capabilities of cloud-computing environments. To pave the way for the creation of design methods of business processes and products based on decision-oriented service systems, this article introduces a capability-oriented approach. Starting from technological capabilities, more abstract operational and dynamic capabilities are created. The framework created is based on an integrated conceptualization of decision-oriented service systems that allows capturing synergetic effects. By creating the framework, the gap between the technological capabilities of technologies and the strategic goals of enterprises shall be narrowed. KW - big data KW - deciision management KW - dynamic capability KW - service system cloud computing Y1 - 2018 SN - 1935-5688 SS - 1935-5688 U6 - https://doi.org/10.4018/IJISSS.2018070103 DO - https://doi.org/10.4018/IJISSS.2018070103 VL - 10 IS - 3 SP - 41 EP - 63 S1 - 23 PB - IGI Global CY - Hershey, Pa. ER -