@article{SchmaehSchilling2015, author = {Marco Schm{\"a}h and Patrick Schilling}, title = {Durch konsequente Kundenorientierung zur optimalen Wertgenerierung}, journal = {Marke 41 : das neue Journal f{\"u}r Marketing}, volume = {8}, number = {6}, pages = {58 -- 62}, url = {http://www.marke41.de/sites/default/files/media/autoren-pdf/kundenorientierung.pdf}, year = {2015}, }