@article{EllerHofmannSchwarz2020, author = {Eller, Eric and Hofmann, Rupert and Schwarz, Jan Oliver}, title = {The customer foresight territory}, series = {Marketing review St. Gallen : die neue Thexis-Marketingfachzeitschrift f{\"u}r Theorie und Praxis}, journal = {Marketing review St. Gallen : die neue Thexis-Marketingfachzeitschrift f{\"u}r Theorie und Praxis}, number = {3}, publisher = {Thexis Verlag}, address = {St. Gallen}, issn = {1865-6544}, pages = {12 -- 19}, year = {2020}, abstract = {Customer foresight is a relatively new research field. We introduce the customer foresight territory by discussing it localization between customer research and foresight research. For this purposse, we look at a variety of methods that help to understand customers and future realities. On this basis we provide an overwiew of customer foresight methods and outline an ideal-typical research journey.}, language = {en} } @article{EllerHofmannSchwarz2020, author = {Eller, Eric and Hofmann, Rupert and Schwarz, Jan Oliver}, title = {The customer foresight territory}, series = {MundoPM}, journal = {MundoPM}, address = {Sao Paolo}, issn = {1807-8095}, pages = {68 -- 77}, year = {2020}, abstract = {Customer foresight is a relatively new research field. We introduce the customer foresight territory by discussing it localization between customer research and foresight research. For this purposse, we look at a variety of methods that help to understand customers and future realities. On this basis we provide an overwiew of customer foresight methods and outline an ideal-typical research journey.}, language = {en} }