Improving SME logistics performance through benchmarking
- Purpose – The purpose of this paper is to discuss the applicability of current benchmarking proposals for small and medium-sized enterprises (SMEs) and to suggest a condensed process for logistics benchmarking in SMEs. Design/methodology/approach – The paper starts by outlining why the logistics function is of increasing importance for SMEs. It discusses the benefit of logistics benchmarking and typical SME restrictions in benchmarking. Available approaches to benchmarking are discussed and their weaknesses when applied to SME logistics benchmarking are analyzed. The paper develops a new benchmarking process framework for SME logistics benchmarking and reports findings of a case application in three German SMEs.
| Author of HS Reutlingen | Taschner, Andreas |
|---|---|
| DOI: | https://doi.org/10.1108/BIJ-03-2015-0029 |
| ISSN: | 1463-5771 |
| Erschienen in: | Benchmarking: an international journal |
| Publisher: | Emerald |
| Place of publication: | Bingley |
| Document Type: | Journal article |
| Language: | English |
| Publication year: | 2016 |
| Tag: | Germany; benchmarking; logistics; performance management; small-to-medium-sized enterprises; supply chain management |
| Volume: | 23 |
| Issue: | 7 |
| Page Number: | 18 |
| First Page: | 1780 |
| Last Page: | 1797 |
| DDC classes: | 650 Management |
| Open access?: | Nein |
| Licence (German): |  In Copyright - Urheberrechtlich geschützt |
