The first year of digital transformation at Principal International Chile
- PI Chile, a subsidiary of the Principal Financial Group, adopted a new digital vision in 2017 and initiated a transformation of the company with the goal of using digital offerings to help many more customers reach their financial goals. To do this, PI Chile had to wrap its legacy applications in APIs, build a reusable digital platform for the new offerings, and learn what kinds of tools and information customers would and could use. In addition, PI Chile was experimenting with entirely new ways of working for those staff who were developing the new offerings. The company's new accountability framework sought to empower teams to make key decisions quickly. In a short time, PI Chile was well on its way to becoming designed for digital.
| Author of HS Reutlingen | Mocker, Martin |
|---|---|
| URL: | https://cisr.mit.edu/blog/documents/2018/12/17/mit_cisrwp432_pichile_mockerbeath.pdf/ |
| Erschienen in: | Working papers / Center for Information Systems Research |
| Publisher: | MIT Center for Information Systems Research |
| Place of publication: | Cambridge, MA |
| Document Type: | Journal article |
| Language: | English |
| Publication year: | 2018 |
| Tag: | IT-based business; business agility; business models; digital innovation; enterprise architecture; transformation |
| Issue: | 432 |
| Page Number: | 16 |
| First Page: | 1 |
| Last Page: | 16 |
| DDC classes: | 650 Management |
| Open access?: | Nein |
