How to avoid enterprise systems landscape complexity
- The variety and interdependencies of enterprise systems that digitize large organizations’ processes have grown significantly, resulting in complex enterprise systems landscapes. Avoiding such complexity requires addressing the IT-business engagement gap between (inadvertent) producers of complexity in the business and those in IT who have to manage it. We identify mechanisms for tackling three components of this gap: 1) bridging the awareness gap through information sharing, 2) narrowing the incentive gap through shared goals, and 3) closing the authority gap by evening out power differentials through empowerment.
| Author of HS Reutlingen | Mocker, Martin |
|---|---|
| DOI: | https://doi.org/10.17705/2msqe.00025 |
| ISSN: | 1540-1960 |
| Published in: | MIS quarterly executive |
| Publisher: | The Kelley School of Business, Indiana University |
| Place of publication: | Bloomington, Ind. |
| Document Type: | Journal article |
| Language: | English |
| Publication year: | 2020 |
| Volume: | 19 |
| Issue: | 1 |
| Page Number: | 12 |
| First Page: | 57 |
| Last Page: | 68 |
| DDC classes: | 330 Wirtschaft |
| Open access?: | Nein |
| Licence (German): |  In Copyright - Urheberrechtlich geschützt |
