Digital skills of procurement employees and their attitudes toward digital technologies
- Prior to the introduction of AI-based forecast models in the procurement department of an industrial retail company, we assessed the digital skills of the procurement employees and surveyed their attitudes toward a new digital technology. The aim of the survey was to ascertain important contextual factors which are likely to influence the acceptance and the successful use of the new forecast tool. What we find is that the digital skills of the employees show an intermediate level and that their attitudes toward key aspects of new digital technologies are largely positive. Thus, the conditions for high acceptance and the successful use of the models are good, as evidenced by the high intention of the procurement staff to use the models. In line with previous research, we find that the perceived usefulness of a new technology and the perceived ease of use are significant drivers of the willingness to use the new forecast tool.
| Author of HS Reutlingen | Blessing, Gerald; Kiefer, Daniel |
|---|---|
| Editor of HS Reutlingen | Zimmermann, Alfred |
| DOI: | https://doi.org/10.1007/978-981-16-3264-8_17 |
| ISBN: | 978-981-16-3264-8 |
| Erschienen in: | Human centred intelligent systems : proceedings of KES-HCIS 2021 conference ; Smart innovation, systems and technologies, volume 244 |
| Publisher: | Springer |
| Place of publication: | Singapore |
| Editor: | Alfred ZimmermannORCiD, Robert Howlett, Lakhmi Jain, Rainer Schmidt |
| Document Type: | Conference proceeding |
| Language: | English |
| Publication year: | 2021 |
| Tag: | digital skills; digitalization; technology acceptance |
| Page Number: | 10 |
| First Page: | 173 |
| Last Page: | 182 |
| DDC classes: | 004 Informatik |
| Open access?: | Nein |
| Licence (German): |  In Copyright - Urheberrechtlich geschützt |
