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Governance of interconnected value creation systems: rules of engagement for effective cooperation among companies in a competitive context

  • In the context of the digital transformation of the 21st century, this paper explores the evolution from traditional, hierarchically organized value chains to dynamic, networked multi-actor constellations. The focus is on identifying and analyzing suitable governance mechanisms that are crucial for the success of both individual partners and the value creation system as a whole. Through a combination of comprehensive literature research and qualitative interviews with various leading experts from business, science, and politics the relationships between value creation, networking, and governance were analyzed as part of this study. This emphasizes the importance of transparency, motivation, and trust in these networked systems and discusses the use of technology to ensure effective governance. Technologies can be used to create data security through the traceability and immutability of data. The literature shows that there are no universal solutions, but that individual, situation-specific approaches are required that combine legal expertise and the use of technology. The results of the study indicate that customers are increasingly becoming integral parts of networked value creation systems, with data protection, laws and guidelines, exit plans, exploitation rights, and the challenges of international contract negotiations playing key roles. The work provides important insights into the need for continuous adaptability to constantly changing framework conditions.

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Author of HS ReutlingenDolgow, Luca; Hajzeri, Alban; Henn, Gregor; Luther, Sandra; Meyer-Clasen, Bjarne; Sauter, Franziska; Schlecker, Isabel; Braun, Anja; Palm, Daniel; Ohlhausen, Peter
URN:urn:nbn:de:bsz:rt2-opus4-50580
DOI:https://doi.org/10.54941/ahfe1005083
ISSN:2771-0718
Published in:The human side of service engineering : Proceedings of the 15th international conference on applied human factors and ergonomics and the affiliated conferences, Nice, France, 24-27 July 2024
Publisher:AHFE International
Place of publication:New York
Editor:Christine Leitner, Rainer Nägele, Clara Bassano, Satterfield
Document Type:Conference proceeding
Language:English
Publication year:2024
Tag:ecosystem; etwork; governance; networked value creation; regulatory frame- work; value co-creation
Volume:143
Page Number:6
First Page:57
Last Page:62
DDC classes:330 Wirtschaft
Open access?:Ja
Licence (German):License Logo  Open Access