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Introducing AI to German SMEs – practical insights into challenges and future research directions

  • Rapid changes in the business environment require adopting new technologies to maintain the pace of change and improve business results. This can be achieved through the adoption of artificial intelligence (AI). Small and medium-sized enterprises (SMEs) often face challenges regarding AI adoption. However, SMEs are often marginalized in research. For us as a regional AI lab, it is important to understand the challenges of regional SMEs to better help them adopt AI. Therefore, an expert study was conducted. Six categories of challenges were identified. The most frequently identified category was “lack of experience”. The study shows practitioners need clear guidelines and a safe testing environment to implement AI projects.

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Metadaten
Author of HS ReutlingenMöhring, Michael
Editor of HS ReutlingenMöhring, Michael; Breitenbücher, Uwe; Zimmermann, Alfred
DOI:https://doi.org/10.1007/978-3-658-48215-2_4
Published in:Herman Hollerith Conference 2024
Publisher:Springer
Place of publication:Wiesbaden
Editor:Michael MöhringORCiD, Uwe BreitenbücherORCiD, Alfred ZimmermannORCiD
Document Type:Conference proceeding
Language:English
Publication year:2025
Tag:AI adoption; SME; challenges; expert study
Page Number:10
First Page:18
Last Page:27
DDC classes:004 Informatik
Open access?:Nein
Licence (German):License Logo  In Copyright - Urheberrechtlich geschützt