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Architecting intelligent service ecosystems: perspectives, frameworks, and practices

  • The current advancement of Artificial Intelligence (AI) combined with other digitalization efforts significantly impacts service ecosystems. Artificial intelligence has a substantial impact on new opportunities for the co-creation of value and the development of intelligent service ecosystems. Motivated by experiences and observations from digitalization projects, this paper presents new methodological perspectives and experiences from academia and practice on architecting intelligent service ecosystems and explores the impact of artificial intelligence through real cases supporting an ongoing validation. Digital enterprise architecture models serve as an integral representation of business, information, and technological perspectives of intelligent service-based enterprise systems to support management and development. This paper focuses on architectural models for intelligent service ecosystems, showing the fundamental business mechanism of AI-based value co-creation, the corresponding digital architecture, and management models. The focus of this paper presents the key architectural model perspectives for the development of intelligent service ecosystems.

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Metadaten
Author of HS ReutlingenZimmermann, Alfred
DOI:https://doi.org/10.1007/978-3-030-87205-2_10
Erschienen in:Perspectives in business informatics research : 20th International Conference on Business Informatics Research, BIR 2021, Vienna, Austria, 22-24 September 2021, proceedings (Lecture Notes in Business Information Processing, vol. 430)
Publisher:Springer
Place of publication:Cham
Document Type:Conference proceeding
Language:English
Publication year:2021
Tag:architecture engineering; intelligent digital architecture; management; service ecosystems; value co-creation
Page Number:15
First Page:150
Last Page:164
PPN:Im Katalog der Hochschule Reutlingen ansehen
DDC classes:004 Informatik
Open access?:Nein
Licence (German):License Logo  In Copyright - Urheberrechtlich geschützt