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Research on robotic process automation: structuring the scholarly field

  • Since half a decade, there has been an increasing interest in Robotic Process Automation (RPA) by business firms. However, academic literature has been lacking attention to RPA, before adopting the topic to a larger extent. The aim of this study is to review and structure the latest state of scholarly research on RPA. This chapter is based on a systematic literature review that is used as a basis to develop a conceptual framework to structure the field. Our study shows that some areas of RPA have been extensively examined by many authors, e.g. potential benefits of RPA. Other categories, such as empirical studies on adoption of RPA or organisational readiness models, have remained research gaps.

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Metadaten
Author of HS ReutlingenSchlegel, Dennis; Wallner, Jonathan
DOI:https://doi.org/10.1007/978-3-031-07765-4_2
ISBN:978-3-031-07764-7
Erschienen in:Business advancement through technology volume II : The changing landscape of industry and employment
Publisher:Springer
Place of publication:Cham
Editor:Alkis Thrassou, Demetris Vrontis, Leonidas Efthymiou, Yaakov Weber, S. M. Riad Shams, Evangelos Tsoukatos
Document Type:Book chapter
Language:English
Publication year:2022
Page Number:27
First Page:19
Last Page:45
PPN:Im Katalog der Hochschule Reutlingen ansehen
DDC classes:650 Management
Open access?:Nein
Licence (German):License Logo  In Copyright - Urheberrechtlich geschützt