The customer foresight territory
- Customer foresight is a relatively new research field. We introduce the customer foresight territory by discussing its localization between customer research and foresight research. For this purpose, we look at a variety of methods that help to understand customers and future realities. On this basis we provide an overview of customer foresight methods and outline an ideal-typical research journey.
Author of HS Reutlingen | Schwarz, Jan Oliver |
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URL: | http://www.redi-bw.de/db/ebsco.php/search.ebscohost.com/login.aspx%3fdirect%3dtrue%26db%3dbsu%26AN%3d143475487%26site%3dehost-live |
ISSN: | 1865-6544 |
Erschienen in: | Marketing review St. Gallen : die neue Thexis-Marketingfachzeitschrift für Theorie und Praxis |
Publisher: | Thexis Verlag |
Place of publication: | St. Gallen |
Document Type: | Article |
Language: | English |
Year of Publication: | 2020 |
Issue: | 3 |
Page Number: | 8 |
First Page: | 12 |
Last Page: | 19 |
PPN: | Im Katalog der Hochschule Reutlingen ansehen |
DDC classes: | 330 Wirtschaft |
Open Access?: | Nein |