The customer foresight territory
- Customer foresight is a relatively new research field. We introduce the customer foresight territory by discussing it localization between customer research and foresight research. For this purposse, we look at a variety of methods that help to understand customers and future realities. On this basis we provide an overwiew of customer foresight methods and outline an ideal-typical research journey.
Name: | Schwarz, Jan Oliver |
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ISSN: | 1865-6544 |
Erschienen in: | Marketing review St. Gallen : die neue Thexis-Marketingfachzeitschrift für Theorie und Praxis |
Publisher: | Thexis Verlag |
Place of publication: | St. Gallen |
Document Type: | Article |
Language: | English |
Year of Publication: | 2020 |
Issue: | 3 |
Pagenumber: | 8 |
First Page: | 12 |
Last Page: | 19 |
Catalogue entry: | Im Katalog der Hochschule Reutlingen ansehen |
Dewey Decimal Classification: | 330 Wirtschaft |
Open Access: | Nein |