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Social-software-based support for enterprise architecture management processes

  • Modern enterprises reshape and transform continuously by a multitude of management processes with different perspectives. They range from business process management to IT service management and the management of the information systems. Enterprise Architecture (EA) management seeks to provide such a perspective and to align the diverse management perspectives. Therefore, EA management cannot rely on hierarchic - in a tayloristic manner designed - management processes to achieve and promote this alignment. It, conversely, has to apply bottom-up, information-centered coordination mechanisms to ensure that different management processes are aligned with each other and enterprise strategy. Social software provides such a bottom-up mechanism for providing support within EAM-processes. Consequently, challenges of EA management processes are investigated, and contributions of social software presented. A cockpit provides interactive functions and visualization methods to cope with this complexity and enable the practical use of social software in enterprise architecture management processes.

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Name:Zimmermann, Alfred; Jugel, Dierk
Erschienen in:Business Process Management Workshops : BPM 2014 International Workshops, Eindhoven, The Netherlands, September 7-8, 2014, Revised Papers
Place of publication:Cham
Editor:Fabiana Fournier, Jan Mendling
Document Type:Conference Proceeding
Year of Publication:2015
Tag:enterprise architecture management processes
First Page:452
Last Page:462
Catalogue entry:Im Katalog der Hochschule Reutlingen ansehen
Dewey Decimal Classification:004 Informatik
Open Access:Nein
Licence (German):License Logo  Lizenzbedingungen Springer