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Skills and competencies for digital transformation – a critical analysis in the context of robotic process automation

  • Purpose Digital transformation of organizations has major implications for required skills and competencies of the workforce, both as a prerequisite for implementation, and, as a consequence of the transformation. The purpose of this study is to analyze required skills and competencies for digital transformation using the context of robotic process automation (RPA) as an example. Design/methodology/approach This study is based on an explorative, thematic coding analysis of 119 job advertisements related to RPA. The data was collected from major online job platforms, qualitatively coded and subsequently analyzed quantitatively. Findings The research highlights the general importance of specific skills and competencies for digital transformation and shows a gap between available skills and required skills. Moreover, it is concluded that reskilling the existing workforce might be difficult. Many emerging positions can be found in the consulting sector, which raises questions about the permanent vs temporary nature of the requirements, as well as the difficulty of acquiring the required knowledge. Originality/value This paper contributes to knowledge by providing new empirical findings and a novel perspective to the ongoing discussion of digital skills, employment effects and reskilling demands of the existing workforce owing to recent technological developments and automation in the overall context of digital transformation.

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Metadaten
Author of HS ReutlingenSchlegel, Dennis
DOI:https://doi.org/10.1108/IJOA-04-2021-2707
ISSN:1934-8835
eISSN:1758-8561
Erschienen in:International journal of organizational analysis
Publisher:Emerald
Place of publication:Bingley
Document Type:Journal article
Language:English
Publication year:2023
Tag:RPA; digital divide; digital skills; digital transformation; knowledge; workforce
Volume:31
Issue:3
Page Number:19
First Page:804
Last Page:822
PPN:Im Katalog der Hochschule Reutlingen ansehen
DDC classes:650 Management
Open access?:Nein
Licence (German):License Logo  In Copyright - Urheberrechtlich geschützt