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A behavior marker for measuring non-technical skills of software professionals : an empirical study

  • Managers recognize that software development teams need to be developed. Although technical skills are necessary, non-technical (NT) skills are equally, if not more, necessary for project success. Currently, there are no proven tools to measure the NT skills of software developers or software development teams. Behavioral markers (observable behaviors that have positive or negative impacts on individual or team performance) are successfully used by airline and medical industries to measure NT skill performance. This research developed and validated a behavior marker tool rated video clips of software development teams. The initial results show that the behavior marker tool can be reliably used with minimal training.

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Author of HS ReutlingenMünch, Jürgen
Erschienen in:International journal of software engineering and knowledge engineering
Publisher:World Scientific Publishing
Place of publication:Singapore
Document Type:Journal article
Publication year:2015
Tag:behavior marker; non-technical skills; performance
Page Number:6
First Page:1733
Last Page:1738
DDC classes:000 Allgemeines, Informatik, Informationswissenschaft
Open access?:Nein