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Enterprise social networks: status quo of current research and future research directions

  • This paper provides an introduction to the topic of enterprise social networks (ESN) and illustrates possible applications, potentials, and challenges for future research. It outlines an analysis of research papers containing a literature overview in the field of ESN. Subsequently, single relevant research papers are analysed and further research potentials derived therefrom. This yields seven promising areas for further research: (1) user behaviour; (2) effects of ESN usage; (3) management, leadership, and governance; (4) value assessment and success measurement; (5) cultural effects, (6) architecture and design of ESN; and (7) theories, research designs and methods. This paper characterises these areas and articulates further research directions.

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Author of HS ReutlingenStei, Gerald; Rossmann, Alexander
Erschienen in:Business information systems : 19th international conference, BIS 2016, Leipzig, Germany, July, 6 - 8, 2016, proceedings
Place of publication:Cham
Editor:Witold Abramowicz
Document Type:Conference proceeding
Publication year:2016
Tag:Enterprise 2.0; enterprise social networks; enterprise social software; literature review; research agenda
Page Number:12
First Page:371
Last Page:382
PPN:Im Katalog der Hochschule Reutlingen ansehen
DDC classes:006 Spezielle Computerverfahren
Open access?:Nein
Licence (German):License Logo  In Copyright - Urheberrechtlich geschützt