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Digital enterprise architecture management in tourism : state of the art and future directions

  • The advance of information technology impacts tourism more than many other industries, due to the service character of its products. Most offerings in tourism are immaterial in nature and challenging in coordination. Therefore, the alignment of IT and strategy and digitization is of crucial importance to enterprises in tourism. To cope with the resulting challenges, methods for the management of enterprise architectures are necessary. Therefore, we scrutinize approaches for managing enterprise architectures based on a literature research. We found many areas for future research on the use of enterprise architecture in tourism.

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Author of HS ReutlingenZimmermann, Alfred
Erschienen in:Intelligent decision technologies 2017 : proceedings of the 9th KES International Conference on Intelligent Decision Technologies (KES-IDT 2017). - Part II. - (Smart innovation, systems and technologies ; 73)
Place of publication:Cham
Editor:Ireneusz Czarnowski
Document Type:Conference proceeding
Publication year:2018
Tag:EAM; SOA; analytics; enterprise architecture management; hospitality; tourism
Page Number:10
First Page:93
Last Page:102
PPN:Im Katalog der Hochschule Reutlingen ansehen
DDC classes:006 Spezielle Computerverfahren
Open access?:Nein
Licence (German):License Logo  In Copyright - Urheberrechtlich geschützt