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Transforming Royal Philips to reinvent healthcare in the digital age: case study

  • Royal Philip's goal was to use innovation to improve the lives of three billion people a year by 2025. To reach that goal, the company was shifting from selling medical products in a transactional manner to providing integrated healthcare solutions based on digital health technology ("HealthTech"). This shift required a dual transformation. On one hand, the company needed to transform how healthcare was conducted. Healthcare professionals would have to change the way they worked and reimbursement schemes needed to change to incentivize payers, providers, and patients in vastly different ways. On the other hand, Philips needed to redesign how it worked internally. The company componentized its business, introduced digital platforms, and co-created solutions with the various stakeholders of the healthcare industry. In other words: Royal Philips was transforming itself in order to reinvent healthcare in the digital age.

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Author of HS ReutlingenMocker, Martin
Erschienen in:CISR working paper
Publisher:MIT Center for Information Systems Research
Place of publication:Cambridge, MA
Document Type:Journal article
Publication year:2017
Tag:digital platforms; digital transformation; enterprise architecture
Page Number:25
First Page:1
Last Page:25
DDC classes:650 Management
Open access?:Nein