Understanding the determinants of enterprise social network use
- This research addresses the question of why employees use enterprise social networks (ESN). Against the background of technology acceptance research, we propose an extended unified theory of acceptance and use of technology (UTAUT) model, adapt it to an ESN context, and test our model against data from ESN users of large and medium-sized enterprises. We use partial least squares structural equation modeling to gain insights into the determinants of ESN use. This paper contributes to ESN acceptance research by evaluating a model containing determinants of ESN use. It also examines the effects of determinants on five different usage dimensions of ESN. The results reveal that facilitating conditions are the main driver of ESN use while the impact of intention to use is comparably small. Implications for theory and practice are discussed.
| Author of HS Reutlingen | Stei, Gerald; Rossmann, Alexander |
|---|---|
| DOI: | https://doi.org/10.1109/CIC.2018.00049 |
| ISBN: | 978-1-5386-9502-9 |
| Erschienen in: | 4th IEEE International Conference on Collaboration and Internet Computing : CIC 2018 : 18-20 October 2018, Philadelphia, Pennsylvania, USA : proceedings |
| Publisher: | IEEE |
| Place of publication: | Piscataway, NJ |
| Document Type: | Conference Proceeding |
| Language: | English |
| Year of Publication: | 2018 |
| Tag: | acceptance; adoption; enterprise social networks; use |
| Page Number: | 10 |
| First Page: | 307 |
| Last Page: | 316 |
| DDC classes: | 004 Informatik |
| Open Access?: | Nein |
| Licence (German): |  Lizenzbedingungen IEEE |
