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Compensating for the lack of physical nonverbal cues in a virtual team context, based on cultural background and preferred communication style

  • Many researchers have explored the phenomenon of intercultural communication since Edward T. Hall first brought it to light in the late 1950s. Although the literature is quite extensive, the ongoing sociopolitical struggles are evidence that even in the twenty-first century, society has limited intercultural as well as intracultural communication competence. This limited understanding continues to bring about discord in every facet of life, including work. The modern workforce is expected to possess certain knowledge, skills, and attitudes that are inherently different from those expected from previous generations. Due to globalization, intercultural competence and highly effective communication skills are at the top of the list - a working knowledge of English as the lingua franca of today's business world can be considered as a first step.

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Author of HS ReutlingenBeldarrain, Yoany; Diehl, Karen
Erschienen in:The Wiley handbook of global workplace learning
Publisher:Wiley Blackwell
Place of publication:Hoboken, NJ
Editor:Vanessa Hammler Kenon
Document Type:Book chapter
Publication year:2019
Page Number:26
First Page:369
Last Page:394
PPN:Im Katalog der Hochschule Reutlingen ansehen
DDC classes:650 Management
Open access?:Nein