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Methods and tools for SMEs to support digital transformation in production and logistics

  • Changing requirements and qualification profiles of employees, increasingly complex digital systems up to artificial intelligence, missing standards for the seamless embedding of existing resources and unpredictable return on investments are just a few examples of the challenges of an SME in the age of digitalisation. In most cases there is a lack of suitable tools and methods to support companies in the digital transformation process in the value creation processes, but also of training and learning materials. A European research project (BITTMAS - Business Transformation towards Digitalisation and Smart systems, ERASMUS+, 2016-1 DE02-KA202-003437) with international partners from science, associations and industry has addressed this issue and developed various methods and instruments to support SMEs. Within the scope of a literature search, 16 suitable digitalisation concepts for production and logistics were identified. In the following, a learning platform with a literature database with multivariable sorting options according to branches and keywords of digitalisation, a video gallery with basic and advanced knowledge and a glossary were created in order to provide the user with consolidated and structured specialist knowledge. The 16 identifying concepts for transforming value-added processes in the context of digitalisation were transferred to a learning platform using developed learning paths in coaching and training to online course modules including test questions. A maturity model was developed and implemented in a self assessment tool for the analysis to identify the potential of digitalisation in production and logistics in relation to the current technological digitalisation level of the company. As a result, the user receives one or more of the 16 potential digitalisation concepts suggested or the delta for the necessary, not yet available enabler technologies is presented as a spider diagram. For a successful implementation of the identified suitable digitalisation concepts in production and logistics, a further tool was developed to identify supplementary requirements for all company divisions and stakeholders in relation to the "digital transformation" in the form of a self-evaluation. This paper presents the methods and tools developed, the accompanying learning materials and the learning platform.

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Author of HS ReutlingenBauer, Jörg; Hummel, Vera
Erschienen in:Knowledge valorisation in the age of digitalization : International Conference on Competitive Manufacturing (COMA 19): Proceedings, 30 January 2019 – 1 February 2019, Stellenbosch, South Africa
Publisher:Dept. of Industrial Engineering, Stellenbosch Univ.
Place of publication:Stellenbosch
Editor:Dimitri Dimitrov
Document Type:Conference proceeding
Publication year:2019
Tag:digital transformation; digitalisation potential; enabler technologies for digitalisation
Page Number:6
First Page:464
Last Page:469
DDC classes:330 Wirtschaft
Open access?:Ja
Licence (German):License Logo  Open Access