Introduction to the minitrack on Artificial Intelligence-based assistants and platforms
- Assistants and platforms based on artificial intelligence (AI) have become a new general-purpose technology (Helpman, 1998) in the digital economy, with chatbots and virtual personal assistants as examples. AI-based assistants and platforms provide seamless and intuitive access to digital services and devices. They free humans from the burden of acquiring domain knowledge and resources, allowing them to focus on more complex tasks. AI-based assistants also create business value by automating processes, intensifying user interaction, reducing errors, and speeding up interactions. While the concept of digital assistants is not new, the diffusion of general-purpose assistants, such as Amazon’s Alexa, Apple’s Siri, or Google’s Assistant (Këpuska & Bohouta, 2018), has fundamentally changed the presence of assistants. The technology is constantly advancing with developments in voice processing (Sivapriyan et al., 2021) and generative technologies, such as ChatGPT, Google Bard (Gozalo-Brizuela & Garrido-Merchan, 2023), and large language models like Bloom (Scao et al., 2022).
Author of HS Reutlingen | Zimmermann, Alfred |
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URN: | urn:nbn:de:bsz:rt2-opus4-49459 |
URL: | https://hdl.handle.net/10125/106863 |
ISBN: | 978-0-9981331-7-1 |
Erschienen in: | Proceedings of the 57th Hawaii International Conference on System Sciences (HICSS) : 3-6 January 2024, Hawai'i |
Publisher: | University of Hawai'i at Manoa |
Place of publication: | Manoa |
Document Type: | Conference proceeding |
Language: | English |
Publication year: | 2024 |
Tag: | Artificial Intelligence-based Assistants and Platforms |
Page Number: | 3 |
First Page: | 3957 |
Last Page: | 3959 |
DDC classes: | 004 Informatik |
Open access?: | Ja |
Licence (German): | ![]() |