Self-categorization theory with 3D emotional model for chatbot emotional support systems
- Chatbots are increasingly being used for mental health care related to stress and other issues. With the advent of ChatGPT, conversations with chatbots have become commonplace, and a variety of support has become possible. However, future developments are expected to determine what kind of personality and persona mental healthcare chatbots will have and how they will express their emotions. Chatbots often have emotional models to show empathy to users, but only the psychological information of the users is considered, and there are few studies that cover physiological information as well. Therefore, in this study, to give the chatbot characteristics suitable for the user, we proposed a method for expressing emotions using three types of input information regarding active listening in emotional support.
| Author of HS Reutlingen | Radke, Mario; Rätsch, Matthias |
|---|---|
| DOI: | https://doi.org/10.1109/SACI60582.2024.10619061 |
| Published in: | 2024 IEEE 18th International Symposium on Applied Computational Intelligence and Informatics (SACI), 21-25 May 2024, Siófok, Hungary and Timisoara, Romania, proceedings |
| Publisher: | IEEE |
| Place of publication: | Piscataway |
| Document Type: | Conference proceeding |
| Language: | English |
| Publication year: | 2024 |
| Tag: | heart rate; interactive GA; persona; sense of coherence |
| Page Number: | 5 |
| First Page: | 000267 |
| Last Page: | 000271 |
| DDC classes: | 600 Technik |
| Open access?: | Nein |
| Licence (German): |  In Copyright - Urheberrechtlich geschützt |
