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Improving intercultural communication: navigating the complexities of cultural interactions

  • Intercultural communication includes the ability of individuals to act purposefully, efficiently, and reflectively in a culturally diverse environment. This is commonly a component of university educational goals and an objective of many intercultural management training programs. The study describes a training program for intercultural communication between Germany and China, including the training design, methods, and content. The participants were students from a Chinese and a German university. The results indicate that students found the training program very effective and positive and that the combination of self-reflection and cooperative teaching methods can increase motivation and interest, leading to a rethinking of stereotypes. The results also indicate that the training program increased and improved mutual understanding, knowledge, and intercultural communication regarding their respective cultures.

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Metadaten
Author of HS ReutlingenRupp, Andreas
DOI:https://doi.org/10.4018/979-8-3693-3338-9.ch003
ISBN:9798369333389
Published in:Navigating the global workforce through bold workplace learning and professional development
Publisher:IGI Global Scientific Publishing
Place of publication:Hershey
Editor:Vanessa Kenon, James Bartlett
Document Type:Book chapter
Language:English
Publication year:2026
Page Number:26
First Page:59
Last Page:84
PPN:Im Katalog der Hochschule Reutlingen ansehen
DDC classes:650 Management
Open access?:Nein
Licence (German):License Logo  In Copyright - Urheberrechtlich geschützt