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In recent years the share economy has gained widespread success across different industries. Since small firms and new ventures obtain fewer resources, an increased focus on service allows them to differentiate and compete with cost pressure in traditionally manufacturing based industries. There still is a lack of understanding how these firms manage to successfully shift towards service-oriented business models. This paper adopts a dynamic capabilities approach to examine the particular microfoundations that underlie sensing, seizing and reconfiguring dynamic capabilities of early-stage service firms within a traditional retail market. The context of this study is the fashion industry. It is an ideal setting since it is characterized by severe competition, short life cycles, strong cost pressure and high volatility. There are few but increasing examples of entrepreneurial initiatives that try to compete by providing offers to resell, rent or swap clothes. Qualitative data of five early stage fashion ventures is analyzed. Findings reveal that the ability to develop and maintain long-term relationships is essential. It has also been found crucial to acquire knowledge from external network partners, delegate tasks and share information. Furthermore, skills for interacting with customers and adopting consumer feedback are critical. This study provides empirical evidence of dynamic capabilities of early-stage firms and contributes to knowledge on the factors that facilitate servitization in traditionally manufacturing based industries. For practitioners, the presented microfoundations provide a framework of critical tasks that allow them to develop and maintain a service oriented business model.
The fashion industry is well documented for causing significant environmental impact. Product-service systems (PSS) present a promising way to solve this challenge. PSS shift the focus toward complementary service offers, which decouples customer satisfaction from material consumption and entails dematerialization. However, PSS are not ecoefficient by nature but need to be accompanied by corporate environmental management (CEM) practices. The objective of this article is to examine the potential of PSS to contribute to the environmental sustainability of today's fashion industry by investigating if fashion firms with a positive attitude toward PSS implementation also pursue goals related to the ecological environment. For this purpose, analysis of variance (ANOVA) is conducted to analyze data of 102 fashion firms. Results reveal that the diffusion of PSS in today's fashion industry is low and few firms consider implementing PSS. Results, furthermore, demonstrate that PSS implementation is positively related to CEM. This indicates that existing structures of CEM favor PSS implementation and unlock the eco-efficient potential of implemented PSS in the fashion industry.
In the luxury Fashion industry, consumers could be categorized into two groups: fashion leader and Fashion follower. Both groups of consumers purchase luxury fashion products aim at satisfying both their functional needs and social needs (i.e., social influence). Thus the demands of both consumer groups are related. In this paper, we construct a model to examine the effects of pricing and online retail service in luxury fashion firms with social influence. To maximize profit, we identify the optimal prices and online retail service when the luxury fashion firms provide the non-differentiated and differentiated online retail services, respectively. More insights are discussed.
It is widely recognized that Education for Sustainable Development (ESD) plays a critical role in creating a more sustainable world by fostering the development of the knowledge, skills, understanding, values, and actions necessary for such change (UNESCO, 2020). In this context, ESD represents a holistic approach that focuses on lifelong learning to create informed people who can make decisions today and in the future. Related to the textile and fashion industry, ESD is an appropriate approach to continuously implement sustainability aspects in education and training. To achieve this goal, the European project "Sustainable Fashion Curriculum at Textile Universities in Europe - Development, Implementation and Evaluation of a Teaching Module for Educators" (Fashion DIET) has developed a digital teaching module in a partnership between a University of Education and universities with textile departments. The main objective of the project is to elaborate an ESD module for university lecturers in order to introduce a sustainable fashion curriculum in textile universities in Europe and implement it in educational systems. The project therefore aims to train educators along the textile supply chain, to inform the young generation about the latest aspects of sustainability and raise awareness by implementing ESD in textile education. This paper presents the learning outcomes of the modules on sustainable fashion design and related production technologies developed by the technical university partners, as part of the total of 42 courses covering didactic-methodological approaches and the sustainable orientation of the fashion market, offered at the consortium level. The project content is made available as Open Educational Resources through Glocal Campus, an open-access e-learning platform that enables virtual collaboration between universities.
The strong demand to transform the textile and fashion industry towards sustainability requires continuous implementation of the Education for Sustainable Development (ESD) mission statement in education and industry. To achieve this goal, the European research project "Fashion DIET - Sustainable Fashion Curriculum at Textile Universities in Europe. Development, Implementation and Evaluation of a Teaching Module for Educators", co-funded by the Erasmus+ programme of the European Union (2020-1-DE01-KA203-005657), aims to create an ESD module for university lecturers and research-based teaching and learning materials delivered through an e-learning portal. First, an online questionnaire was rolled out to assess university faculty attitudes toward and needs for ESD content and methods. The feedback questionnaire enabled the selection of the most relevant data for the elaboration of an action and research-oriented professional development module for ESD in textile education, which will be accessible through an information & e-learning portal. The e-learning portal can be used as a web-based tool to apply and evaluate the project outcomes, e.g. the further education module and the teaching and learning materials for educators, such as manuals, broadcasts and the provision of interactive and physical materials. It thus ensures that the teaching materials can be used sustainably in the classroom. It also provides country-specific data for the fashion and textile industry and its market, taking into account the different perspectives of universities and schools. In any case, the portal represents (1) the web-based platform to support the dissemination of ESD as a guiding principle and (2) a central contact point for the target group to obtain relevant information on ESD. Fashion DIET explores the use of e-learning to improve teaching and learning on ESD, by training educators and empowering them as multipliers for a sustainable textile and fashion industry. At a higher level, the European project strengthens the quality and relevance of learning provision in education towards the latest developments in textile research and innovation in terms of a more sustainable fashion.
Purpose: This paper is to show what sustainable fashion is and how it has developed in recent years. Also the paper discusses which factors are important in order to be sustainable. Above all, it's about customers who show a lot interest in sustainable fashion. Child labor, working conditions, poor quality and poisonous substances are stricty rejected by these consumers. Amazingly, fashion companies that repeatedly hit the headlines with bad properties are very successful. It's about the sustainable oxymoron, the act and want of the consumer.
Findings: It is difficult to be sustainable. The reasons for that are the consumption, not much transparency in textile chains, fast fashion and much more. It's almost impossible for a product to achieve the 100 percent sustainability. On one hand the consumers want to have sustainable products, on the other hand they purchase for newness and cheap clothes. It has become clear that they buy in a conflict.
Purpose: Emotions play a central role in approach-avoidance customer conflicts in retailing. The purpose of this paper is to assess the influence of emotions in the fashion retail environment, in particular to investigate how emotions can be best defined and clustered as well as how emotions affect the costumer behavior.
Findings: The conceptual paper reveals a framework explaining diverse theories of emotional models existing in literature. Moreover, the stimulus-organism-response model is applied to costumer behaviour in the fashion retail to explain the shopping experience under the influence of cognitive and affective emotional processes. Finally, it is concluded that point of sales have to be turned to point of emotions in order retailers are able to develop sustainable relationships with their customers.
Purpose: The purpose of this paper is to assess the state of the art concerning the information demand of the sustainable consumer focusing on the characterization of the sustainable customer, the demanded information content with regard to fashion products and the expected information frame.
Findings: Key findings of this paper are that sustainable consumers share certain psychographics such as sustainable knowledge and perceived customer effectiveness. So demanded information content is about general sustainable knowledge and the concrete impact of sustainable purchase behavior. Fashion product attributes demanded are details about production, material and the after-purchase use. Concerning the information frame, consumers expect information to be credible, transparent and comprehensible. Eco-labels play an important role within the information frame.