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Delivering value to customers in real-time requires companies to utilize real-time deployment of software to expose features to users faster, and to shorten the feedback loop. This allows for faster reaction and helps to ensure that the development is focused on features providing real value. Continuous delivery is a development practice where the software functionality is deployed continuously to customer environment. Although this practice has been established in some domains such as B2C mobile software, the B2B domain imposes specific challenges. This article presents a case study that is conducted in a medium-sized software company operating in the B2B domain. The objective of this study is to analyze the challenges and benefits of continuous delivery in this domain. The results suggest that technical challenges are only one part of the challenges a company encounters in this transition. The company must also address challenges related to the customer and procedures. The core challenges are caused by having multiple customers with diverse environments and unique properties, whose business depends on the software product. Some customers require to perform manual acceptance testing, while some are reluctant towards new versions. By utilizing continuous delivery, it is possible for the case company to shorten the feedback cycles, increase the reliability of new versions, and reduce the amount of resources required for deploying and testing new releases.
The experimental characterization of the thermal impedance Zth of large power MOSFETs is commonly done by measuring the junction temperature Tj in the cooling phase after the device has been heated, preferably to a high junction temperature for increased accuracy. However, turning off a large heating current (as required by modern MOSFETs with low on-state resistances) takes some time because of parasitic inductances in the measurement system. Thus, most setups do not allow the characterization of the junction temperature in the time range below several tens of μs.
In this paper, an optimized measurement setup is presented which allows accurate Tj characterization already 3 μs after turn-off of heating. With this, it becomes possible to experimentally investigate the influence of thermal capacitances close to the active region of the device. Measurement results will be presented for advanced power MOSFETs with very large heating currents up to 220 A. Three bonding variants are investigated and the observed differences will be explained.
This paper aims at presenting a solution that enables end customers of the energy system to participate in new local micro-energy-markets by providing them with a distributed, decentralized, transparent and secure Peer to Peer (P2P) payment system, which functions automatically applying new concepts of Machine to Machine (M2M) communication technologies. This work was performed within the German project VK_2G, funded by the DBU. The key results were: Providing means to perform microtransactions in a P2P fashion between end consumers and prosumers in local communities at low cost in a transparent and secure manner; Developing a platform with pre-defined smart contracts able to be tailored to different end customers ‘needs in an easy way and; Integrating both the market platform as well as the local control of generation and loads. This solution has been developed, integrated and tested in a laboratory prototype. This paper discusses this solution and presents the results of the first test.
Today, companies face increasing market dynamics, rapidly evolving technologies, and rapid changes in customer behavior. Traditional approaches to product development typically fail in such environments and require companies to transform their often feature-driven mindset into a product-led mindset. A promising first step on the way to a product-led company is a better understanding of how product planning can be adapted to the requirements of an increasingly dynamic and uncertain market environment in the sense of product roadmapping. The authors developed the DEEP product roadmap assessment tool to help companies evaluate their current product roadmap practices and identify appropriate actions to transition to a more product-led company. Objective: The goal of this paper is to gain insight into the applicability and usefulness of version 1.1 of the DEEP model. In addition, the benefits, and implications of using the DEEP model in corporate contexts will be explored. Method: We conducted a multiple case study in which participants were observed using the DEEP model. We then interviewed each participant to understand their perceptions of the DEEP model. In addition, we conducted interviews with each company's product management department to learn how the application of the DEEP model influenced their attitudes toward product roadmapping. Results: The study showed that by applying the DEEP model, participants better understood which artifacts and methods were critical to product roadmapping success in a dynamic and uncertain market environment. In addition, the application of the DEEP model helped convince management and other stakeholders of the need to change current product roadmapping practices. The application also proved to be a suitable starting point for the transformation in the participating companies.
Transaction processing is of growing importance for mobile computing. Booking tickets, flight reservation, banking, ePayment, and booking holiday arrangements are just a few examples for mobile transactions. Due to temporarily disconnected situations the synchronisation and consistent transaction processing are key issues. Serializability is a too strong criteria for correctness when the semantics of a transaction is known. We introduce a transaction model that allows higher concurrency for a certain class of transactions defined by its semantic. The transaction results are ”escrow serializable” and the synchronisation mechanism is non-blocking. Experimental implementation showed higher concurrency, transaction throughput, and less resources used than common locking or optimistic protocols.
Industrial practice is characterized by random events, also referred to as internal and external turbulences, which disturb the target-oriented planning and execution of production and logistics processes. Methods of probabilistic forecasting, in contrast to single value predictions, allow an estimation of the probability of various future outcomes of a random variable in the form of a probability density function instead of predicting the probability of a specific single outcome. Probabilistic forecasting methods, which are embedded into the analytics process to gain insights for the future based on historical data, therefore offer great potential for incorporating uncertainty into planning and control in industrial environments. In order to familiarize students with these potentials, a training module on the application of probabilistic forecasting methods in production and intralogistics was developed in the learning factory 'Werk150' of the ESB Business School (Reutlingen University). The theoretical introduction to the topic of analytics, probabilistic forecasting methods and the transition to the application domain of intralogistics is done based on examples from other disciplines such as weather forecasting and energy consumption forecasting. In addition, data sets of the learning factory are used to familiarize the students with the steps of the analytics process in a practice-oriented manner. After this, the students are given the task of identifying the influencing factors and required information to capture intralogistics turbulences based on defined turbulence scenarios (e.g. failure of a logistical resource) in the learning factory. Within practical production scenario runs, the students apply probabilistic forecasting using and comparing different probabilistic forecasting methods. The graduate training module allows the students to experience the potentials of using probabilistic forecasting methods to improve production and intralogistics processes in context with turbulences and to build up corresponding professional and methodological competencies.
Enterprise Architectures (EA) consists of many architecture elements, which stand in manifold relationships to each other. Therefore Architecture Analysis is important and very difficult for stakeholders. Due changing an architecture element has impacts on other elements different stakeholders are involved. In practice EAs are often analyzed using visualizations. This article aims at contributing to the field of visual analytics in EAM by analyzing how state of-the-art software platforms in EAM support stakeholders with respect to providing and visualizing the “right” information for decision-making tasks. We investigate the collaborative decision-making process in an experiment with master students using professional EAM tools by developing a research study and accomplishing them in a master’s level class with students.
Ambitious goals set by the European Union strategy towards the emission reduction of multimodal logistic chains and new requirements for intermodal terminals set by the evolution of customer needs, contribute to a shift in the driver for the infrastructure development: from economy of scale to economy of density. This paper aims to present an innovative method for designing a process oriented technology chain for intermodal terminals in order to fulfill these new demanding requirements. The results of the case study of the Zero Emission Logistic Terminal Reutlingen are presented, highlighting how this particular context enables the design and development of a modular concept, paving the way for the generalization of the findings towards the transfer to similar contexts of other European cities.
In this paper it is first identified the trade-off among costs, flexibility and performances of autonomous robotic solutions for material handling processes, where adding value with automation is not as trivial as in production processes: hence the requirement for automated solutions to be simple, lean and efficient becomes even stricter. Then a method for modelling and comparing differential performances and costs of manual and autonomous solutions is developed. As a result of the method, a smart man-machine collaborative interface is designed and its impact evaluated on a specific case of study. Results are then generalized and prove the strong conclusions that in unconstrained environments, where full standardization cannot be achieved, the risk of investing in autonomous solutions can only be mitigated by creating a fast and smart man-machine collaborative interface.
Facial expressions play a dominant role in facilitating social interactions. We endeavor to develop tactile displays to reinstate facial expression modulated communication. The high spatial and temporal dimensionality of facial movements poses a unique challenge when designing tactile encodings of them. A further challenge is developing encodings that are at-tuned to the perceptual characteristics of our skin. A caveat of using vibrotactile displays is that tactile stimuli have been shown to induce perceptual tactile aftereffects when used on the fingers, arm and face. However, at present, despite the prevalence of waist-worn tactile displays, no such investigations of tactile aftereffects at the waist region exist in the literature, though they are warranted by the unique sensory and perceptual signalling characteristics of this area. Using an adaptation paradigm we investigated the presence of perceptual tactile aftereffects induced by continuous and burst vibrotactile stimuli delivered at the navel, side and spinal regions of the waist. We report evidence that the tactile perception topology of the waist is non-uniform, and specifically that the navel and spine regions are resistant to adaptive aftereffects while side regions are more prone to perceptual adaptations to continuous but not burst stimulations. Results of our current investigations highlight the unique set of challenges posed by designing waist-worn tactile displays. These and future perceptual studies can directly inform more realistic and effective implementations of complex high-dimensional spatiotemporal social cues.
Due to the consequential impact of technological breakdowns, companies have to be prepared to deal with breakdowns or even better prevent them. In today's information technology, several methods and tools exist to downscale this concern. Therefore, this paper deals with the initial determination of a resilient enterprise architecture supporting predictive maintenance in the information technology domain and furthermore, concerns several mechanisms on how to reactively and proactively secure the state of resiliency on several abstraction levels. The objective of this paper is to give an overview on existing mechanisms for resiliency and to describe the foundation of an optimized approach, combining infrastructure and process mining techniques.
IT environments that consist of a very large number of rather small structures like microservices, Internet of Things (IoT) components, or mobility systems are emerging to support flexible and agile products and services in the age of digital transformation. Biological metaphors of living and adaptable ecosystems with service-oriented enterprise architectures provide the foundation for self-optimizing, resilient run-time environments and distributed information systems. We are extending Enterprise Architecture (EA) methodologies and models that cover a high degree of heterogeneity and distribution to support the digital transformation and related information systems with micro-granular architectures. Our aim is to support flexibility and agile transformation for both IT and business capabilities within adaptable digital enterprise architectures. The present research paper investigates mechanisms for integrating Microservice Architectures (MSA) by extending original enterprise architecture reference models with elements for more flexible architectural metamodels and EA-mini-descriptions.
The aim of this work is the development of artificial intelligence (AI) application to support the recruiting process that elevates the domain of human resource management by advancing its capabilities and effectiveness. This affects recruiting processes and includes solutions for active sourcing, i.e. active recruitment, pre-sorting, evaluating structured video interviews and discovering internal training potential. This work highlights four novel approaches to ethical machine learning. The first is precise machine learning for ethically relevant properties in image recognition, which focuses on accurately detecting and analysing these properties. The second is the detection of bias in training data, allowing for the identification and removal of distortions that could skew results. The third is minimising bias, which involves actively working to reduce bias in machine learning models. Finally, an unsupervised architecture is introduced that can learn fair results even without ground truth data. Together, these approaches represent important steps forward in creating ethical and unbiased machine learning systems.
AI technologies such as deep learning provide promising advances in many areas. Using these technologies, enterprises and organizations implement new business models and capabilities. In the beginning, AI-technologies have been deployed in an experimental environment. AI-based applications have been created in an ad-hoc manner and without methodological guidance or engineering approach. Due to the increasing importance of AI-technologies, however, a more structured approach is necessary that enable the methodological engineering of AI-based applications. Therefore, we develop in this paper first steps towards methodological engineering of AI-based applications. First, we identify some important differences between the technological foundations of AI- technologies, in particular deep learning, and traditional information technologies. Then we create a framework that enables to engineer AI-applications using four steps: identification of an AI-application type, sub-type identification, lifecycle phase, and definition of details. The introduced framework considers that AI-applications use an inductive approach to infer knowledge from huge collections and streams of data. It not only enables the rapid development of AI-application but also the efficient sharing of knowledge on AI-applications.
Distraction of the driver is one of the most frequent causes for car accidents. We aim for a computational cognitive model predicting the driver’s degree of distraction during driving while performing a secondary task, such as talking with co-passengers. The secondary task might cognitively involve the driver to differing degrees depending on the topic of the conversation or the number of co-passengers. In order to detect these subtle differences in everyday driving situations, we aim to analyse in-car audio signals and combine this information with head pose and face tracking information. In the first step, we will assess driving, video and audio parameters reliably predicting cognitive distraction of the driver. These parameters will be used to train the cognitive model in estimating the degree of the driver’s distraction. In the second step, we will train and test the cognitive model during conversations of the driver with co-passengers during active driving. This paper describes the work in progress of our first experiment with preliminary results concerning driving parameters corresponding to the driver’s degree of distraction. In addition, the technical implementation of our experiment combining driving, video and audio data and first methodological results concerning the auditory analysis will be presented. The overall aim for the application of the cognitive distraction model is the development of a mobile user profile computing the individual distraction degree and being applicable also to other systems.
A large body of literature is concerned with models of presence— the sensory illusion of being part of a virtual scene— but there is still no general agreement on how to measure it objectively and reliably. For the presented study, we applied contemporary theory to measure presence in virtual reality. Thirty-seven participants explored an existing commercial game in order to complete a collection task. Two startle events were naturally embedded in the game progression to evoke physical reactions and head tracking data was collected in response to these events. Subjective presence was recorded using a post-study questionnaire and real-time assessments. Our novel implementation of behavioral measures lead to insights which could inform future presence research: We propose a measure in which startle reflexes are evoked through specific events in the virtual environment, and head tracking data is compared to the range and speed of baseline interactions.
Continuous refactoring is necessary to maintain source code quality and to cope with technical debt. Since manual refactoring is inefficient and error prone, various solutions for automated refactoring have been proposed in the past. However, empirical studies have shown that these solutions are not widely accepted by software developers and most refactorings are still performed manually. For example, developers reported that refactoring tools should support functionality for reviewing changes. They also criticized that introducing such tools would require substantial effort for configuration and integration into the current development environment.
In this paper, we present our work towards the Refactoring-Bot, an autonomous bot that integrates into the team like a human developer via the existing version control platform. The bot automatically performs refactorings to resolve code smells and presents the changes to a developer for asynchronous review via pull requests. This way, developers are not interrupted in their workflow and can review the changes at any time with familiar tools. Proposed refactorings can then be integrated into the code base via the push of a button. We elaborate on our vision, discuss design decisions, describe the current state of development, and give an outlook on planned development and research activities.
Digital transformation has changed corporate reality and, with that, firms’ IT environments and IT governance (ITG). As such, the perspective of ITG has shifted from the design of a relatively stable, closed and controllable system of a self-sufficient enterprise to a relatively fluid, open, agile and transformational system of networked co adaptive entities. Related to this paradigm shift in ITG, this paper aims to clarify how the concept of an effective ITG framework has changed in terms of the demand for agility in organizations. Thus, this study conducted 33 qualitative interviews with executives and senior managers from the banking industry in Germany, Switzerland and Austria. Analysis of the interviews focused on the formation of categories and the assignment of individual text parts (codings) to these categories to allow for a quantitative evaluation of the codings per category. Regarding traditional and agile ITG dimensions, 22 traditional and 25 agile dimensions were identified. Moreover, agile strategies within the agile ITG construct and ten ITG patterns were identified from the interview data. The data show relevant perspectives on the implementation of traditional and new ITG dimensions and highlight ambidextrous aspects in ITG frameworks.
While there has been increased digitization of private homes, only little has been done to understand these specific home technologies, how they serve consumers, among other issues. “Smart home technology” (SHT) refer to a wide range of artifacts from cleaning aids to energy advisors. Given this breadth, clarity surrounding the key characteristics and the multi-faceted impact of SHT is needed to conduct more directed research on SHT. We propose a taxonomy to help outline the salient intended outcomes of SHT. Through a process involving five iterations, we analyzed and classified 79 technologies (gathered from literature and industry reports). This uncovered seven dimensions encompassing 20 salient characteristics. We believe these dimensions/characteristics will help researchers and organizations better design and study the impacts of these technologies. Our long-term agenda is to use the proposed taxonomy for an exploratory inquiry to understand tensions occurring when personal and sustainability-related outcomes compete.
Towards a practical maintainability quality model for service- and microservice-based systems
(2017)
Although current literature mentions a lot of different metrics related to the maintainability of service-based systems (SBSs), there is no comprehensive quality model (QM) with automatic evaluation and practical focus. To fill this gap, we propose a Maintainability Model for Services (MM4S), a layered maintainability QM consisting of service properties (SPs) related with automatically collectable Service Metrics (SMs). This research artifact created within an ongoing Design Science Research (DSR) project is the first version ready for detailed evaluation and critical feedback. The goal of MM4S is to serve as a simple and practical tool for basic maintainability estimation and control in the context of BSs and their specialization
microservice-based systems (μSBSs).