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Customer foresight is a relatively new research field. We introduce the customer foresight territory by discussing it localization between customer research and foresight research. For this purposse, we look at a variety of methods that help to understand customers and future realities. On this basis we provide an overwiew of customer foresight methods and outline an ideal-typical research journey.
This study investigates how integrated reporting (IR) creates value for investors. It examines how providers of financial capital benefit from an improved firm information environment provided by IR. Specifically, this study investigates the effect of voluntary IR disclosure on analyst earnings forecast accuracy as well as on firm value. To do so, we use an international sample of 167 listed companies that voluntarily publish an integrated report. Our analysis shows no significant effect of a voluntary IR publication on analyst earnings forecast accuracy and no significant effect on firm value. We thus do not find evidence for the fulfillment of IR's promises regarding improved information environment and value creation of voluntary adopters. We conclude that such companies might already have a relatively high level of transparency leading to an absent additional effect of IR disclosure. Positive effects of IR appear to be more relevant in environments where IR is mandatory.
The key aim of Open Strategy is to open up the process of strategy development to larger groups within and even outside an organization. Furthermore, Open Strategy aims to include broad groups of stakeholders in the various steps of the strategy process. The question at hand is how can Open Strategy be achieved? What approaches can be used? Scenario planning and business wargaming are approaches perceived as relevant tools in the field of strategy and strategic foresight and in the context of Open Strategy because of their participative nature. The aim of this article is to assess to what degree scenario planning and business wargaming can be used in the context of Open Strategy. While these approaches are suitable, their current application limits the number of potential participants. Further research and experimentation in practice with larger groups and/or online approaches, or a combination of both, are needed to explore the potential of scenario planning and business wargaming as tools for Open Strategy.
Globalisation, shorter product life cycles, and increasing product varieties have led to complex supply chains. At the same time, there is a growing interest of customers and governments in having a greater transparency of brands, manufacturers, and producers throughout the supply chain. Due to the complex structure of collaborative manufacturing networks, the increase of supply chain transparency is a challenge for manufacturing companies. The blockchain technology offers an innovative solution to increase the transparency, security, authenticity, and auditability of products. However, there are still uncertainties when applying the blockchain technology to manufacturing scenarios and thus enable all stakeholders to trace back each component of an assembled product. This paper proposes a framework design to increase the transparency and auditability of products in collaborative manufacturing networks by adopting the blockchain technology. In this context, each component of a product is marked with a unique identification number generated by blockchain-based smart contracts. In this way, a transparent auditability of assembled products and their components can be achieved for all stakeholders, including the custome.
Companies are becoming aware of the potential risks arising from sustainability aspects in supply chains. These risks can affect ecological, economic or social aspects. One important element in managing those risks is improved transparency in supply chains by means of digital transformation. Innovative technologies like blockchain technology can be used to enforce transparency. In this paper, we present a smart contract-based Supply Chain Control Solution to reduce risks. Technological capabilities of the solution will be compared to a similar technology approach and evaluated regarding their benefits and challenges within the framework of supply chain models. As a result, the proposed solution is suitable for the dynamic administration of complex supply chains.
By 2019, German-based Kärcher, "the world's leading provider of cleaning technology", hat turned its professional cleaning devices into digital offerings. The data generated by these connected cleaning devices formed a key ingredient in the company's ongoing strategic shift in its B2B business: Kärcher was transforming from a seller of cleaning devices to a provider of consulting services in order to help professional cleaning companies improve their cleaning processes.
The case illustrates how the company learned to generate value from digital offerings. And it demonstrates how a family-owned company transformed its organization in order to be able to more effectively develop and provide digital offerings, while adding roles and developing technology platforms, as well as changing structures and ways of working.
Der Anteil mittelständischer Unternehmen, die Standorte im Ausland unterhalten, nimmt seit einigen Jahren zu. Oft finden Auslandsaktivitäten dieser Art in Niedriglohnländern statt. Dort ergeben sich u.a durch die infrastrukturellen Gegebenheiten und durch die verfügbaren Personalressourcen diverse Herausforderungen, insbesondere für die Produktivitätsermittlung und -bewertung innerhalb der Produktion. Dieser Beitrag soll für diese Herausforderungen geeignete Technologien und eine mögliche Vorgehensweise für deren Auswahl vor dem Hintergrund der ländertypischen Herausforderungen aufzeigen.
Der Digitale Zwilling ist ein Technologie-Trendthema mit großen Potenzialen in einer Vielzahl von Anwendungsbereichen – insbesondere für produzierende Unternehmen. Eine Studie des Reutlinger Zentrums Industrie 4.0 beschäftigt sich mit heutigen und zukünftigen Anwendungsmöglichkeiten von Digitalen Zwillingen und gibt Impulse für eine schrittweise Implementierung im Unternehmen.
Participation in fast fashion brands’ clothes recycling plans in an omnichannel retail environment
(2020)
The rise of the fast fashion industry allows more and more people to participate in fashion consumption, but goes along with negative consequences on the environment. To reduce wastage, fast fashion retailers have begun to offer used clothes recycling plans to which customers can submit clothes they no longer wear. Since these recycling plans have mainly been operated in offline stores so far, the rise of omnichannel retailing poses new challenges on retailers with regard to organizing the plan and motivating consumers to participate. On a sample of N=370 Chinese fast fashion consumers, this paper investigates, which factors determine consumers’ willingness to participate in fast fashion brands’ used clothes recycling plans in an omnichannel retailing environment. It finds that consumers’ clothes recycling intention is determined by individual predispositions (environmental attitude, impulsive consumption), as well as by organizational arrangements (channel integration quality), as well as by the outcomes of their interaction (consumer satisfaction, brand identification). Conclusions are drawn, implications for omnichannel fast fashion retailing practice, as well as for further research, derived, and limitations discussed.
Companies compete more and more as integrated supply chains rather than as individual firms. The success of the entire supply chain determines the economic well-being of the individual company. With management attention shifting to supply chains, the role of management accounting naturally must extend to the cross-company layer as well. This book demonstrates how management accounting can make a significant contribution to supply chain success.It targets students who are already familiar with the fundamentals of accounting and now want to extend their expertise in the field of cross company (or network) management accounting. Practitioners will draw valuable insights from the text as well.
