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The level of automation in intralogistics has steadily increased over recent years. For small and medium-sized enterprises (SMEs), however, the associated digital change is a major challenge. Since most SMEs are facing increasing sales volumes (e.g. due to e-commerce and good overall economy) in combination with decreasing lot sizes due to the market demand for individualized products, SMEs have to find innovative solutions to cope with these challenges in production as well as in logistics. Innovative technologies, like 3D printing technologies for the production for small lot sizes and future-oriented intralogistics technologies can serve as enablers in logistics to realize flexible logistic processes for increasing market requiremments. Considering that, this paper examines innovative and future-oriented technologies for intralogistics such as smart containers, driverless forklift systems, data glasses, smart shelves and smart pallets regarding their potential for SMEs. This explorative research paper shows that digital technologies are already suitable and available for SMEs.However, challenges are still seen in areas like the identification and digitalization potential and the financing of these new projects. The primary reason escpecially for SMEs for this is that they have to make investments based on an economically feasible payback period and less based on prestigious reasons like digitalization flagship projecs done by large corporations. In addition, the identification of feasible starting points for digitalization within intralogistic systems embedded in specific factory processes is a major challenge not only for SMEs.
The success of an autonomous robotic system is influenced by several not easily identifiable interdependent factors. This paper is set to lay the foundation of an integrated approach in order to examine all the parameters and understand their contribution to success. After introducing the problem, two autonomous systems for the process of unloading of containers are presented. Then a recently developed method for modelling and interpreting all the parameters, the STIC analysis, are introduced. The preliminary results of applying such a methodology to a first study case is shortly presented. Future research is in the end recommended in order to prove that this methodology is the only way to overcome barriers to the investment in autonomous systems in the logistics sector.
The increased availability of data gives rise to the use of machine learning methods for purposes like forecasting or quality control in operations management. Practitioners who want to employ these methods are faced with the task of choosing from a large number of available methods. We give an overview of classification methods and available implementations and present considerations for choosing appropriate methods.
What does the factory of tomorrow have to offer for companies? This question and its aspects are the focus of many actual articles and publications. According to Gartner digital twins, one of 2017 strategic technology trends will play a big role for the future of manufacturing. At the moment digital twins are gaining more importance for the industrial application. If companies want to be competitive in the future they have to implement the digital twin in the factories of today. Therefore this paper provides a basic overview of the concept of the smart factory and its requirements. In addition, digital twins are identified as a necessary concept for the evolution of the factory of today.
While academia and industry see large potential for human-robot collaboration (HRC), only a small number of realized HRC application is currently found in industry. To gather more data about current hindrances to wider implementation of collaborative robots, a study among 15 robot manufactureres and 14 system integrators of collaborative robot technology has been conducted through a predesigned questionnaire procedure. Additionally, five industrial users of human-robot collaboration have been interviewed on the main challenges they experienced during the initial implementation process. The quantitative data has been analyzed using the Wilcoxon-Signed-Rank-Test. Accoring to the study participants, the main challenges within the implementation currently are the identification of HRC-suitable processes, the application of relevant safety norms (such as ISO 10218, ISO/TS 15066) and the application-individual risk assessment.
Mature economies which are driven mainly by small and medium sized enterprises (SMEs) are increasingly becoming dependent on material imports. Global material consumption is ever increasing, mainly driven by population increases. Decoupling of material consumption from economic growth is one of the greatest challenges of the 21st century. Within this paper available methods for the assessment of material efficiency on different economic scales are investigated and those detected that are particulary suitable for the use in SMEs. Recommendations for further improvements of the selected tools and an outlook concerning planned research activities in the field of material efficiency in enterprises, supply chains and circular economy aspects are given.
Customer relationship management (CRM) is one of the most frequently adopted management tools and has received much attention in the literature. From a company-wide perspective, CRM is viewed as a complex process requiring interventions in different company areas. Previous research has already highlighted the pitfalls and failures related to a partial and incomplete view of CRM. This study advances research on CRM by investigating the impact of the relative implementation time according to which interventions are implemented in different areas (customer management, CRM technology, organizational alignment, and CRM strategy) on CRM performance. The results of the empirical study reveal that compared to other critical CRM activities, a later implementation of organizational alignment activities has a negative impact on performance. Further, our results show that CRM implementations do not equally address the areas of customer acquisition, growth, and loyalty, since this clearly depends on company objectives and also on geographical differences.
The limited focus on particular research designs, data analysis methods, and research objects frequently characterise customer research projects. However, standard practice regarding researching certain phenomena is not always correct, and, in many cases, could provide misleading results. In this paper, we call for a more holistic approach to customer research, which considers the entire research design and data analysis toolbox, while also recognising the importance of consumer groups other than costumers. At the same time, we call for using simple data analysis methods, which often suffice to show relevant effects, instead of overemphasising method complexity as is often the case in top-tier journals. Based on our discussion, we offer researchers and practitioners concrete recommendations for advancing their research design and data analyses.
This paper studies whether a monetary union needs a fical union in particular in the Eurozone. On 1 January 1999, despite controversial debates, the rule-based Economic and Monetary Union (EMU) started without a fiscal union. I show that there is weak economic convergence in the EMU since 18 years. In addition, I argue that a fiscal union does not solve the past disintegration failures.
I demonstrate that the major flaws are domestic policy failures and not institutional failures in the euro area. Consequently, establishing a monetary union without having a political union is a risky strategy. Indeed, the rule-based architecture of Maastricht is not guilty for the crisis alone. The root causes are the political flaws aligned with the rather weak enforcement of the rules. I propose a genuine redesign of the rule-based paradigm without a fiscal union. Yet a monetary union without a fiscal union works effectively if the rule enforcement is more automatic and independent of domestic and European policy-making.