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Autonomisierung von Shopfloor Management : Der Weg vom analogen zum autonomen Shopfloor Management
(2021)
Neue Technologien der Digitalisierung, Vernetzung und künstlichen Intelligenz werden zunehmend auch im Shopfloor Management (SFM) Einzug halten. Dieser Beitrag beschreibt in vier Stufen, wie sich das klassische SFM über das digitale SFM hin zu einem smarten und autonomen SFM entwickeln könnte. Darauf aufbauend wird diskutiert, welche Auswirkungen der Einsatz dieser neuen Technologien auf die operative Gestaltung der Durchführung eines SFM hätte und welche Konsequenzen somit auf Mitarbeiter und Führungskräfte zukommen würden.*)
This research is about Omnichannel Retailing and addresses the question how the omnichanneling of retailers in the fashion market can be measured. Our sources will include books, interviews, newspapers and scientific databases.
Omnichanneling is a current topic in the fashion market, retailers all over the world face the question on how to adapt to the challenges Omnichannel Retailing sets. We are going to define what Omnichanneling is by explaining the differences between Multiple-, Multi-, Cross- and Omnichannel Retailing. After we defined omnichanneling itself, we took a set of 26 retailers to evaluate regarding their Omnichannel capabilities. Then we create an index with criteria that can measure the Omnichannel capability of each retailer.
The Omnichannel Score is based on 31 criteria, which analyze the retailers in offline, online, mobile and social aspects enables to see differences between retailers. Our findings were that retailers in the US fashion market are more advanced in Omnichannel Retailing than retailers in the German fashion market. Our top three Omnichannel retailers were Sears with an Omnichannel Score of 91, followed by KOHL’S and Marks&Spencer, both with a Omnichannel Score of 88. The best Omnichannel Retailer from Germany was Adidas with the fourth place and an Omnichannel Score of 81.