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War Anfang des Jahrtausends der Wertbeitrag der IT zum Unternehmenserfolg noch umstritten, so negieren diesen heute nur noch die wenigsten Geschäftsführer. Wie Wertschöpfung durch Alignment von Unternehmens- und IT-Strategie mittels passender IT-Architekturen erzeugt wird, scheint für kleine und mittlere Unternehmen (KMU) verschiedenster Branchen noch immer mysteriös. Besonders fatal ist diese Lücke in den KMU der Kultur- und Kreativwirtschaft, die klassischen Industriesektoren als Innovationslieferanten dienen. An dieser Stelle setzt der vorliegende Bericht an. Er baut auf den Ergebnissen des Forschungsprojekts KonfIT-SSC auf, das in den vergangenen Jahren die Möglichkeit erforschte, mit Produktkonfiguratoren den „strategical fit“ zwischen Business und IT-Strukturen zu bewerkstelligen. Die zentrale Herausforderung bei diesem Vorhaben war es, Daten über Informationssystemstrukturen und die sie bestimmenden Ökosysteme so zu erheben, dass sie einer formalen Modellierung von Regelwerken und der Konfiguration von Geschäftsarchitekturen zugänglich werden. Der vorliegende Bericht liefert Antworten auf die Fragen, wie sich passende IT-Service Strategien für Unternehmen der Kultur- und Kreativwirtschaft erreichen lassen, welchen Beitrag Produktkonfiguratoren dabei liefern können und mit welchen Methoden sich Daten gewinnen lassen, um generische IT-Architekturen für KMU der Kreativbranche definieren zu können. Dabei werden im Verlauf neben den Antworten auf die wissenschaftlichen Fragestellungen auch die Ergebnisse der einzelnen Schritte zur Lösung der Aufgabenstellung in Form eines handelsüblichen Konfigurators dokumentiert. Als Methoden im Rahmen des Vorgehens kommen dabei zur Datengewinnung ein klassischer Literature Review, eine Online-Befragung sowie fünf Fallstudien in kleinen und mittleren Unternehmen der Werbebranche, aber auch Interviews mit Experten zum Einsatz. Bei der Analyse der Daten werden die Modellierung von Wertschöpfungsnetzen (e3value und i*), aber auch die Referenzmodellierung von Unternehmensarchitekturen verwendet. Abschließend wird das Vorgehen bei der Entwicklung der Konfigurationsmodelle (Regelwerke) und der Implementierung erläutert.
Big Data wird aktuell als einer der Haupttrends der IT-Industrie diskutiert. Big Data d. h. auf Basis großer Mengen unterschiedlich strukturierter Daten die Entscheidungen in Echtzeit oder prognostisch zu treffen. Von hochleistungsfähigen, schnell verfügbaren Prognoseverfahren erhofft man sich eine Risikominimierung für unternehmerische Entscheidungen in hochvolatilen Märkten.
Die Energiewende bietet reichlich Fragen für verschiedenste Wissenschaftsdisziplinen einschließlich der Informatik und Wirtschaftsinformatik (WI). Bedauerlicherweise wurde bisher der Bereich der regionalen Energiegenossenschaften und kleinerer Energieversorgungsunternehmen weitgehend von der WI-Forschung vernachlässigt. Der vorliegende Beitrag stellt die aktuelle Situation dieser Organisationen dar und konzentriert sich auf die bestehende Wissenslücke von Geschäftsmodellen (GM) für Energiegenossenschaften (EG) als Zusammenschluss aus Privatpersonen oder kleinen Unternehmen, welche primär regionale, erneuerbare Energie produzieren. Die Modell- und Theorieentwicklung basiert auf der klassischen Literaturrecherche, Fallstudien in der Energiewirtschaft (EW), sowie grafischer Modellierung. Als Ergebnis wird das Referenzgeschäftsmodell einer EG als morphologischer Business Model Canvas vorgestellt. Dieses singuläre GM wird um die Darstellung des Wertschöpfungsnetzwerks, welches die strukturelle Einbindung der Akteure in das digitale Ökosystem der EG berücksichtigt, erweitert. Das aus der Forschung resultierende Referenzmodell dient der kritischen Überprüfung empirisch vorfindbarer GM und zur weiteren Entwicklung von Unternehmensarchitekturen digitaler Unternehmensverbünde.
Small and medium-sized enterprises (SMEs) play a fundamental role in the economic system of the European Union: SMEs represent over 99 percent of all companies and provide two-thirds of the jobs in the private sector. Their innovativeness and economic success have significant influence on growth, jobs and prosperity in Europe.
Information technologies are regarded as key drivers of innovation in small and medium-sized enterprises (SME). Modern information technologies (IT) offer SMEs today many opportunities to improve their competitiveness and market position. Thus, business processes can be designed efficiently, open up new market segments and strengthen the innovation capacity significantly. However, many SMEs still have difficulties in utilizing these new technologies efficiently in order to foster process and product innovation. This is partly due to the fact that many SMEs don’t use IT Service Management and waste resources in running basic IT-functions like the maintenance of printers, software or servers.
Information Technology Service Management (ITSM) is a discipline for managing IT systems centred on the customer’s perspective of IT’s contribution to the business. Thus, by strengthening the performance of SME’s IT departments, ITSM enables process innovation (e.g. eProcurement) and product innovations (e.g. client services) can be promoted. The EU-funded project "IT Service Management for small and medium-sized Enterprises of the Danube Region" (ITSM4SME) aims to make SMEs in the Danube Region aware of the potential of ITSM, to inspire SMEs about the use of information technology and to allow IT-enabled innovations. The aims of the project have been achieved inter alia through a simplified method for IT service management for small IT organisations, practical case studies, a "do-it-yourself" service management modelling tool, an eLearning portal and by training more than 300 participants from SMEs in pilot training courses in Bulgaria, Romania and Slovenia.
With the Internet of Things being one of the most discussed trends in the computer world lately, many organizations find themselves struggling with the great paradigm shift and thus the implementation of IoT on a strategic level. The Ignite methodoogy as a part of the Enterprise-IoT project promises to support organizations with these strategic issues as it combines best practices with expert knowledge from diverse industries helping to create a better understanding of how to transform into an IoT driven business. A framework that is introduced within the context of IoT business model development is the Bosch IoT Business Model Builder. In this study the provided framework is compared to the Osterwalder Business Model Canvas and the St. Gallen Business Model Navigator, the most commonly used and referenced frameworks according to a quantitative literature analysis.
Smart meter based business models for the electricity sector : a systematical literature research
(2017)
The Act on the Digitization of the Energy Transition forces German industries and households to introduce smart meters in order to save engery, to gain individual based electricity tariffs and to digitize the energy data flow. Smart meter can be regarded as the advancement of the traditional meter. Utilizing this new technology enables a wide range of innovative business models that provide additional value for the electricity suppliers as well as for their customers. In this study, we followed a two-step approach. At first, we provide a state-of-the-art comparison of these business models found in the literature and identify structural differences in the way they add value to the offered products and services. Secondly, the business models are grouped into categories with respect to customer segmetns and the added value to the smart grid. Findings indicate that most business models focus on the end-costumer as their main customer.
Digitization in the energy sector is a necessity to enable energy savings and energy efficiency potentials. Managing decentralized corporate energy systems is hindered by a non-existence. The required integration of energy objectives into business strategy creates difficulties resulting in inefficient decisions. To improve this, practice-proven methods such as Balanced Scorecard, Enterprise Architecture Management and the Value Network approach are transferred to the energy domain. The methods are evaluated based on a case study. Managing multi-dimensionality, high complexity and multiple actors are the main drivers for an effective and efficient energy management system. The underlying basis to gain the positive impacts of these methods on decentralized corporate energy systems is digitization of energy data and processes.
The energy sector in Germany, as in many other countries, is undergoing a major transformation. To achieve the climate targets, numerous measures to implement smart energy and resource efficiency are necessary. Therefore, energy companies are experiencing increasing pressure from politics and society to transform their business areas in a sustainable manner and implement smart and sustainable business models. Consequently, numerous resources are expected to flow into the development and implementation of new business models. But often these efforts remain unsuccessful in practice. There is a large amount of literature on barriers and drivers of smart and sustainable business models in the energy sector. But what are the factors that companies struggle with most when developing and implementing new business models in practice? To answer this question, the results of a systematic literature review were evaluated by conducting semi-structured interviews with experts of the German energy sector. Six categories of transformation barriers were identified: Organizational, Financial, Legal, Partner-Network, Societal and Technological barriers. To overcome these barriers, recommendations for action and key success factors are outlined by the experts interviewed. The interview study validates key barriers and drivers in terms of their significance in practice in the German energy sector and makes recommendations to advance the smart and sustainable transformation of the energy sector.
The shift of populations to cities is creating challenges in many respects, thus leading to increasing demand for smart solutions of urbanization problems. Smart city applications range from technical and social to economic and ecological. The main focus of this work is to provide a systematic literature review of smart city research to answer two main questions: (1) How is current research on smart cities structured? and (2) What directions are relevant for future research on smart cities? To answer these research questions, a text-mining approach is applied to a large number of publications. This provides an overview and gives insights into relevant dimensions of smart city research. Although the main dimensions of research are already described in the literature, an evaluation of the relevance of such dimensions is missing. Findings suggest that the dimensions of environment and governance are popular, while the dimension of economy has received only limited attention.
The increasing urban population growth leads to challenges in cities in many aspects: Urbanisation problems such as excessive environmental pollution or increasing urban traffic demand new and innovative solutions. In this context, the concept of smart cities is discussed. An enabling element of the smart city concept is applying information technology (IT) to improve administrative efficiency and quality of life while reducing costs and resource consumption and ensuring greater citizen participation in administrative and urban development issues. While these smart city services are technologically studied and implemented, government officials, citizens or businesses are often unaware of the large variety of smart city service solutions. Therefore, this work deals with developing a smart city services catalogue that documents best practice services to create a platform that brings citizens, city government, and businesses together. Although the concept of IT service catalogues is not new and guidelines and recommendations for the design and development of service catalogues already exist in the corporate context, there is little work on smart city service catalogues. Therefore, approaches from agile software development and pattern research were adapted to develop the smart city service catalogue platform in this work.
46 Prozent der Arbeitsplätze in der Automobilindustrie sind bis 2030 durch Automatisierung und Digitalisierung bedroht – die Tätigkeiten werden dann nicht mehr von Menschen, sondern von intelligenten Robotern und Systemen erledigt. Das ist das zentrale Ergebnis unserer Studie „Digitale Transformation – Der Einfluss der Digitalisierung auf die Workforce in der Automobilindustrie“, die wir gemeinsam mit dem Herman Hollerith Lehr- und Forschungszentrum an der Hochschule Reutlingen erstellt haben.
Decentralized energy systems are characterized by an ad hoc planing. The missing integration of energy objectives into business strategy creates difficulties resulting in inefficient energy architectures and decisions. Practice-proven methods such as balanced scorecard, enterprise architecture management and value network approach supports the transformation path towards an effective decentralized system. The methods are evaluated based on a case study. Managing multi-dimensionality, high complexity and multiple actors are the main drivers for an effective and efficient energy management system. The underlying basis to gain the positive impacts of these methods on decentralized corporate energy systems is digitization of energy data and processes.
Managing decentralized corporate energy systems is a challenging task for enterprises. However, the integration of energy objectives into business strategy creates difficulties resulting in inefficient decisions. To improve this, practice-proven methods such as the balanced scorecard and enterprise architecture management are transferred to the energy domain. The methods are evaluated based on a case study. Managing multi-dimensionality and high complexity are the main drivers for an effective and efficient energy management system. Both methods show a positive impact on managing decentralized corporate energy systems and are adaptable to the energy domain.
Free-floating e-scooter sharing is an upcoming trend in mobility, which has been spreading since 2015 in various German cities. Unlike the more scientifically explorend car sharing, the usage patterns and behaviors of e-scooter sharing customers are yet to be analyzed. This presumably discovers better ways to attract customers as well as adaptions of the business model in order to increase scooter utilization and therefore the profit of the e-scooter providers. As most of the customer's journey, from registration to scooter reservation and the ride itself, is digitally traceable, large datasets are available allowing for understanding of customers' needs and motivations. Based on these datasets of an e-scooter provider operating in a big German city we propose a customer clustering that identifies four different customer segments, which enables multiple conclusions to be drawn for business development and improving the problem-solution fit of the e-scooter sharing model.
With the digital transformation being one of the most discussed topics in the business world today, many enterprises – especially small and medium sized ones – find themselves struggling with the understanding of new digital technologies and thus the potential benefits and risks for their companies. New technologies like the Internet of Things, Blockchain or Machine Learning have great potential for businesses. However, carefully evaluating and selecting purposeful technologies – aligned to the digital strategy – is the key to success. Technologies appear, change and also vanish so rapidly in the digital age, that a proper understanding is crucial for a sustainable technological foundation. Focusing on the characteristic features of technologies, the presented approach promises to create a better technological understanding for decision makers in small and medium-sized enterprises (SMEs) in a playful manner: With a serious game that fosters insight and allays fears of digitalization.
In a time of upheaval and digitalization, new business models for companies play an important role. Decentralized power generation and energy efficiency indicators to achieve climate goals and to reduce global warming are currently forcing energy companies to develop new business models. In recent years, many methods of business model development have been introduced to create new business ideas. But what are the obstacles in implementing these business models in the energy sector to develop new business opportunities? And what challenges do companies face in this respect? To answer this question, a systematic literature review was conducted in this paper. As a result, eight categories were identified which summarise the main barriers for the implementation of new business models in the energy domain.
The energy turnaround, digitalization and decreasing revenues forces enterprises in the energy domain to develop new business models. Business models for renewable energy are compound on different logic than business models for larger scale power plants. Following a design science research approach, we examined the business models of three enterprises in the energy domain in a first step. We identified that these business models result in complex ecosystems with multiple actors and difficult relationships between them. One cause is the fast changing and complicated state regulation in Germany. In order to solve the problem, we captured together with the partners of the enterprises the requirements in a second phase. Further we developed the prototype Business Model Configurator (BMConfig) based on the e3Value Ontology on the metamodelling platform ADOxx. We demonstrate the feasibility of our approach in business model of energy efficiency service based on smart meter data.
The relevance of technology knowledge in digital transformation especially in small and mediumsized enterprises (SMEs) that are still largely dependent on physical human capital has become increasingly obvious. This is due to the rapid revolution in business environment coupled with increased living examples of firms disrupted by advancement in technological knowledge. Consequently, we find it progressively vital for SMEs to spot and mitigate both threats and take advantage of opportunities arising from digital transformation dynamism.
Our study aims at exploring the relevance of technology knowledge in SMEs for digital transformation to uncover the opportunities, roadmaps, and models that SMEs can take advantage of in the digital transformation and gain a competitive edge.
We conclude that irrespective relevance of technology knowledge for digital transformation coupled with its low costs and accessibility, SMEs are yet to realize the full potential of technological knowledge. This is mainly due to technologies appearing, changing and also vanishing so rapidly in the digital age, that gaining proper understanding without dedicated resources is utterly difficult for SMEs - making them less competitive as incumbent large firms in the market.
Small and Medium Enterprises (SMEs) which play substantial role in the development of any economy have been on the rise in the recent periods. Consequently, these enterprises are faced with a myriad of challenges which could potentially be solved through adoption of technology. Nonetheless, it has been observed that the new technological uptake among SMEs remains limited with the majority of them opting to maintain the status quo with regards to technology awareness and innovation strategies.
In a literature review, this paper explores three major dynamics curtailing adoption of new technologies by SMEs in the manufacturing: Knowledge absorptive capacity and management factors, organisational structures as well as technological awareness. Firstly, with regards to knowledge absorptive capacity and management factors, this study shows how these factors drive innovation potentials in SMEs.
Secondly, with regards to technological awareness factors, this study documents how perceived usefulness, costs, network and infrastructure, education and skills, training and attitude as well as knowledge influence adoption of new technologies among SMEs in the world. Lastly, the study concludes by analysing how organisational structures drive innovation potentials of SMEs in the wake of swift and profound technological changes in the market.
The shift of populations to cities is creating challenges in many respects, thus leading to increasing demand for smart solutions of urbanization problems. Smart city applications range from technical and social to economic and ecological. The main focus of this work is to provide a systematic literature review of smart city research to answer two main questions: (1) How is current research on smart cities structured? And (2) What directions are relevant for future research on smart cities? To answer these research questions, a text-mining approach is applied to a large number of publications. This provides an overview and gives insights into relevant dimensions of smart city research. Although the main dimensions of research are already described in the literature, an evaluation of the relevance of such dimensions is missing. Findings suggest that the dimensions of environment and governance are popular, while the dimension of economy has received only limited attention.