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Businesses need to cope with myriad challenges including increasingly competitive markets and rapid developments in digital technology. The overall aim of the research described in this paper is to generate fresh insights into the impacts of digitalisation on the design and management of global supply chains. It focuses on understanding the current adoption rate of new technologies in global supply chains, identifying perceived opportunities and challenges and clarifying the critical factors driving (and inhibiting) their deployment. The authors administered an online survey with a global sample of respondents from various supply chain functions, resulting in a sample of 142 responses. Significant differences emerged in adoption patterns between companies of different sizes. Moreover, the study pointed to a widening gap (or a ‘digital divide’) between leaders and laggards in terms of technology adoption. Perceived benefits and challenges also differ notably between companies of varying sizes. Adoption patterns are very diverse across specific technologies. The results further suggest that there is a significant correlation between adoption of digital technologies and different dimensions of company performance.
This article examines centralised and decentralised approaches towards managing internationalisation by means of a case study. Reutlingen University (Hochschule Reutlingen), a university of applied sciences in Southern Germany, has three decades of experience in managing internationalisation. Its strongly integrated and hybrid approach combines centralised and decentralised strategies with the aim of achieving responsiveness, innovation, transparency, quality, and goal alignment. Centralisation and decentralisation are manifested on two levels: university versus schools, and school versus individual programmes. Since internationalisation is embedded in virtually all areas of the university’s operations, examples will be provided ranging from administration and marketing to research, international programme management and curricula.