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Der lokale Bekleidungseinzelhandel steht unter immer stärkerem Konkurrenzdruck durch Versandunternehmen. Zusätzlich bestehen durch gewachsene Architekturen eine Reihe von Wachstumshemmnissen. Daher sollen hier eine Reihe von Ansätzen zur Gestaltung datenzentrierter Unternehmensarchitekturen für den Bekleidungseinzelhandel vorgestellt werden. Sie basieren auf dem Einsatz von RFID zur Gewinnung von Kundenprofilen in den Niederlassungen und dem Einsatz von Big-Data basierten Auswertungs- und Analysemechanismen. Mit den vorgestellten Konzepten ist es Unternehmen des Bekleidungseinzelhandels möglich, ähnlich wie Versandunternehmen, individuelle Ansprachen des Kunden und Angebote zu entwickeln
New business concepts such as Enterprise 2.0 foster the use of social software in enterprises. Especially social production significantly increases the amount of data in the context of business processes. Unfortunately, these data are still an unearthed treasure in many enterprises. Due to advances in data processing such as Big Data, the exploitation of context data becomes feasible. To provide a foundation for the methodical exploitation of context data, this paper introduces a classification, based on two classes, intrinsic and extrinsic data.
Leveraging textual information for improving decision making in the business process lifecycle
(2015)
Business process implementations fail, because requirements are elicited incompletely. At the same time, a huge amount of unstructured data is not used for decision-making during the business process lifecycle. Data from questionnaires and interviews is collected but not exploited because the effort doing so is too high. Therefore, this paper shows how to leverage textual information for improving decision making in the business process lifecycle. To do so, text mining is used for analyzing questionnaires and interviews.
Excellence in IT is a key enabler for the digital transformation of enterprises. To realize the vision of digital enterprises it is necessary to cope with changing business requirements and to align business and IT. In order to evaluate the contribution of enterprise architecture management to these goals, our paper explores the impact of various factors to the perceived benefit of EAM in enterprises. Based on literature, we build an empirical research model. It is tested with empirical data of European EAM experts using a structural equation modelling approach. It is shown that changing business requirements, IT business alignment, the complexity of information technology infrastructure as well as enterprise architecture knowledge of information technology employees are crucial impact factors to the perceived benefit of EAM in enterprises.
An enormous amount of data in the context of business processes is stored as images. They contain valuable information for business process management. Up to now this data had to be integrated manually into the business process. By advances of capturing it is possible to extract information from an increasing number of images. Therefore, we systematically investigate the potentials of Image Mining for business process management by a literature research and an in-depth analysis of the business process lifecycle. As a first step to evaluate our research, we developed a prototype for recovering process model information from drawings using Rapidminer.
With the digital transformation, companies will experience a change that focuses on shaping the organization into an agile organizational form. In today's competitive and fast-moving business environment, it is necessary to react quickly to changing market conditions. Agility represents a promising option for overcoming these challenges. The path to an agile organization represents a development process that requires consideration of countless levels of the enterprise. This paper examines the impact of digital transformation on agile working practices and the benefits that can be achieved through technology. To enable a solution for today's so-called VUCA (Volatility, Uncertainty, Complexity und Ambiguity) world, agile ways of working can be applied project management requires adaptation. In the qualitative study, expert interviews were conducted and analyzed using the grounded theory method. As a result, a model can be presented that shows the influencing factors and potentials of agile management in the context of the digital transformation of medium-sized companies.
Companies are increasingly faced with new challenges and have to adapt to rapidly changing conditions. Agility and digitalization can help companies to overcome problems and offer a wide range of options for implementation. Furthermore, HR departments in small and medium-sized enterprises (SMEs) have been facing further challenges for years, such as the shortage of skilled workers and trainees and changing stakeholder requirements. In light of these enduring complexities, it is pertinent to inquire into the efficacy and constraints of leveraging agility and digitalization within SMEs, particularly concerning HR practices. This study endeavors to explore the nuanced interplay between agility, and digitalization within the SME context. The ensuing qualitative study endeavors to dissect this intricate nexus, culminating in the articulation of a hypothesis model aimed at illuminating the intricate dynamics at play.
Digital transformation has been a key driver of business model development for years. The COVID-19 pandemic affects organizations and society alike and makes it imperative to leverage emerging exogenous shocks to remain functioning and competitive. In this vein, COVID-19 has the revelatory power for organizations to re-invent themselves by re-adjusting their strategies including corresponding business models. Along with the need to engage in physical distancing, the call for digital solutions becomes even more critical. Small- and medium-sized enterprises (SMEs) differ quantitatively and qualitatively from large corporations. Therefore, SMEs can navigate themselves more flexibly through disruptive environments. They are often regarded as the backbone of economies and deserve the attention of researchers for these reasons. The aim of our study is to examine potentials of digitization for small and medium-sized enterprises that are particularly impacted by exogeneous determinants. On the one hand, the opportunities of digitization must be considered. On the other hand, the challenges and restrictions of the COVID-19 crisis are particularly relevant.
Die Forschung im Bereich der Künstlichen Intelligenz (KI) hat einen großen Einfluss auf verschiedene Aspekte der Kommunikation, insbesondere auf KI-basierte Messenger Bots. Die Technologien dienen nicht nur der Erleichterung des Alltags, sondern auch der Verbesserung des Marketings. Im Bereich der Social-Media-Plattformen sind insbesondere Veränderungen durch Dialogroboter zu beobachten. Der vorliegende Beitrag diskutiert Anwendungsmöglichkeiten, gibt einen Überblick zu Anbietern und zeigt am Beispiel eines Prototyps, wie KI-basierte Messenger Bots eingesetzt werden können. Der Fokus liegt dabei speziell auf dem Einsatz eines Bots innerhalb von Facebook. Durch die kontinuierliche Entwicklung, Testung und Anpassung konnten erste Ergebnisse zu den möglichen Potenzialen dieser Technologie für den deutschsprachigen Raum identifiziert werden. Der Beitrag diskutiert ferner vorhandene Limitationen, die durch die wissenschaftliche Forschung noch nicht vollständig adressiert werden konnten.
Digitization is one of the main drivers of changing the way of work within enterprises because new business models evolve from recent digitization processes. Besides the ongoing information technologies in the world of business, it is important for small and medium-sized enterprises to care for their employees and to ensure employee satisfaction. This paper aims at assessing the influence of digitization on employee satisfaction in small and medium-sized companies. This paper is based on qualitative empirical research with focus on expert interviews. The transcribed expert interviews were evaluated using the Grounded Theory approach. Grounded Theory is a method that is particularly suitable for theory building and for identification of new and unknown relationships. The objective of this study is to provide recommendations for small and medium-sized enterprises regarding when they face increasing challenges as a result of volatile market environments and versatile digitization processes to ensure employee satisfaction. Our study identifies emerging factors which influence employee satisfaction.
