Open Access

Maintainability assurance techniques are used to control this quality attribute and limit the accumulation of potentially unknown technical debt. Since the industry state of practice and especially the handling of service- and microservice-based systems in this regard are not well covered in scientific literature, we created a survey to gather evidence for a) used processes, tools, and metrics in the industry, b) maintainability-related treatment of systems based on service orientation, and c) influences on developer satisfaction w.r.t. maintainability. 60 software professionals responded to our online questionnaire. The results indicate that using explicit and systematic techniques has benefits for maintainability. The more sophisticated the applied methods the more satisfied participants were with the maintainability of their software while no link to a hindrance in productivity could be established. Other important findings were the absence of architecture-level evolvability control mechanisms as well as a significant neglect of service-oriented particularities for quality assurance. The results suggest that industry has to improve its quality control in these regards to avoid problems with long living service-based software systems.

While there are several theoretical comparisons of Object Orientation (OO) and Service Orientation (SO), little empirical research on the maintainability of the two paradigms exists. To provide support for a generalizable comparison, we conducted a study with four related parts. Two functionally equivalent systems (one OO and one SO version) were analyzed with coupling and cohesion metrics as well as via a controlled experiment, where participants had to extend the systems. We also conducted a survey with 32 software professionals and interviewed 8 industry experts on the topic. Results indicate that the SO version of our system possesses a higher degree of cohesion, a lower degree of coupling, and could be extended faster. Survey and interview results suggest that industry sees systems built with SO as more loosely coupled, modifiable, and reusable. OO systems, however, were described as less complex and easier to test.

In a time of digital transformation, the ability to quickly and efficiently adapt software systems to changed business requirements becomes more important than ever. Measuring the maintainability of software is therefore crucial for the long-term management of such products. With service-based systems (SBSs) being a very important form of enterprise software, we present a holistic overview of such metrics specifically designed for this type of system, since traditional metrics – e.g. object oriented ones – are not fully applicable in this case. The selected metric candidates from the literature review were mapped to 4 dominant design properties: size, complexity, coupling, and cohesion. Microservice-based systems (μSBSs) emerge as an agile and fine grained variant of SBSs. While the majority of identified metrics are also applicable to this specialization (with some limitations), the large number of services in combination with technological heterogeneity and decentralization of control significantly impacts automatic metric collection in such a system. Our research therefore suggests that specialized tool support is required to guarantee the practical applicability of the presented metrics to μSBSs.

Background: Design patterns are supposed to improve various quality attributes of software systems. However, there is controversial quantitative evidence of this impact. Especially for younger paradigms such as service- and microservice-based systems, there is a lack of empirical studies. Objective: In this study, we focused on the effect of four service-based patterns — namely process abstraction, service façade, decomposed capability, and event-driven messaging — on the evolvability of a system from the viewpoint of inexperienced developers. Method: We conducted a controlled experiment with Bachelor students (N = 69). Two functionally equivalent versions of a service-based web shop — one with patterns (treatment group), one without (control group) — had to be changed and extended in three tasks. We measured evolvability by the effectiveness and efficiency of the participants in these tasks. Additionally, we compared both system versions with nine structural maintainability metrics for size, granularity, complexity, cohesion, and coupling. Results: Both experiment groups were able to complete a similar number of tasks within the allowed 90 min. Median effectiveness was 1/3. Mean efficiency was 12% higher in the treatment group, but this difference was not statistically significant. Only for the third task, we found statistical support for accepting the alternative hypothesis that the pattern version led to higher efficiency. In the metric analysis, the pattern version had worse measurements for size and granularity while simultaneously having slightly better values for coupling metrics. Complexity and cohesion were not impacted. Interpretation: For the experiment, our analysis suggests that the difference in efficiency is stronger with more experienced participants and increased from task to task. With respect to the metrics, the patterns introduce additional volume in the system, but also seem to decrease coupling in some areas. Conclusions: Overall, there was no clear evidence for a decisive positive effect of using service-based patterns, neither for the student experiment nor for the metric analysis. This effect might only be visible in an experiment setting with higher initial effort to understand the system or with more experienced developers.

Microservices are a topic driven mainly by practitioners and academia is only starting to investigate them. Hence, there is no clear picture of the usage of Microservices in practice. In this paper, we contribute a qualitative study with insights into industry adoption and implementation of Microservices. Contrary to existing quantitative studies, we conducted interviews to gain a more in-depth understanding of the current state of practice. During 17 interviews with software professionals from 10 companies, we analyzed 14 service-based systems. The interviews focused on applied technologies, Microservices characteristics, and the perceived influence on software quality. We found that companies generally rely on well established technologies for service implementation, communication, and deployment. Most systems, however, did not exhibit a high degree of technological diversity as commonly expected with Microservices. Decentralization and product character were different for systems built for external customers. Applied DevOps practices and automation were still on a mediocre level and only very few companies strictly followed the you build it, you run it principle. The impact of Microservices on software quality was mainly rated as positive. While maintainability received the most positive mentions, some major issues were associated with security. We present a description of each case and summarize the most important findings of companies across different domains and sizes. Researchers may build upon our findings and take them into account when designing industry-focused methods.