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There is a growing consensus in research and practice that value-creating networks and ecosystems are supplementing the traditional distinction between the internal firm and market perspectives. To achieve joint value in ecosystems, it is crucial to align the various interests of independently acting ecosystem actors and create a common vision. In this paper, we argue that the ecosystem-wide use of product roadmaps may help with this. To get a better understanding of how roadmapping is conducted in the dynamic ecosystem environment, we systematize the main characteristics of product roadmaps and perform a conceptual comparison with the known challenges of ecosystem management. Comparing the two concepts of ecosystems and product roadmaps, we highlight the fit between the characteristics and objectives of the roadmaps and the challenges of ecosystem management. Hence, we propose to experiment with the ecosystem-wide use of product roadmaps as well as the empirical study of the challenges emerging in the process and the associated redesign of the roadmaps.
Context: Organizations are increasingly challenged by dynamic and technical market environments. Traditional product roadmapping practices such as detailed and fixed long-term planning typically fail in such environments. Therefore, companies are actively seeking ways to improve their product roadmapping approach.
Goal: This paper aims at identifying problems and challenges with respect to product roadmapping. In addition, it aims at understanding how companies succeed in improving their roadmapping practices in their respective company contexts.
Method: We conducted semi-structured expert interviews with 15 experts from 13 German companies and conducted athematic data analysis.
Results: The analysis showed that a significant number of companies is still struggling with traditional feature-based product-roadmapping and opinion-based prioritization of features. The most promising areas for improvement are stating the outcomes a company is trying to achieve and making them part of the roadmap, sharing or co-developing the roadmap with stakeholders, and establishing discovery activities.
Due to rapidly changing technologies and business contexts, many products and services are developed under high uncertainties. It is often impossible to predict customer behaviors and outcomes upfront. Therefore, product and service developers must continuously find out what customers want, requiring a more experimental mode of management and appropriate support for continuously conducting experiments. We have analytically derived an initial model for continuous experimentation from prior work and matched it against empirical case study findings from two startup companies. We examined the preconditions for setting up an experimentation system for continuous customer experiments. The resulting RIGHT model for Continuous Experimentation (Rapid Iterative value creation Gained through High-frequency Testing) illustrates the building blocks required for such a system and the necessary infrastructure. The major findings are that a suitable experimentation system requires the ability to design, manage, and conduct experiments, create so-called minimum viable products or features, link experiment results with a product roadmap, and manage a flexible business strategy. The main challenges are proper, rapid design of experiments, advanced instrumentation of software to collect, analyse, and store relevant data, and integration of experiment results in the product development cycle, software development process, and business strategy. This summary refers to the article The RIGHT Model for Continuous Experimentation, published in the Journal of Systems and Software [Fa17].
Intelligent Tutoring Systems (ITSs) are increasingly used in modern education to automatically give students individual feedback on their performance. The advantage for students is fast individual feedback on their answers to asked questions, while lecturers benefit from considerable time savings and easy delivery of educational material. Of course, it is important that the provided feedback is as effective as direct feedback from the lecturer. However, in digital teaching, lecturers cannot assess the student’s knowledge precisely but can only provide information on which questions were answered correctly and incorrectly. Therefore, this paper presents a concept for integrating ITS elements into the gamified e-learning platform IT-REX so that the feedback quality can be improved to support students in the best possible way.
The emergence of agile methods and practices has not only changed the development processes but might also have affected how companies conduct software process improvement (SPI). Through a set of complementary studies, we aim to understand how SPI has changed in times of agile software development. Specifically, we aim (1) to identify and characterize the set of publications that connect elements of agility to SPI, (2) to explore to which extent agile methods/practices have been used in the context of SPI, and (3) to understand whether the topics addressed in the literature are relevant and useful for industry professionals. To study these questions, we conducted an in-depth analysis of the literature identified in a previous mapping study, an interview study, and an analysis of the responses given by industry professionals to SPI-related questions stemming from an independently conducted survey study.
Die Energiewende bietet reichlich Fragen für verschiedenste Wissenschaftsdisziplinen einschließlich der Informatik und Wirtschaftsinformatik (WI). Bedauerlicherweise wurde bisher der Bereich der regionalen Energiegenossenschaften und kleinerer Energieversorgungsunternehmen weitgehend von der WI-Forschung vernachlässigt. Der vorliegende Beitrag stellt die aktuelle Situation dieser Organisationen dar und konzentriert sich auf die bestehende Wissenslücke von Geschäftsmodellen (GM) für Energiegenossenschaften (EG) als Zusammenschluss aus Privatpersonen oder kleinen Unternehmen, welche primär regionale, erneuerbare Energie produzieren. Die Modell- und Theorieentwicklung basiert auf der klassischen Literaturrecherche, Fallstudien in der Energiewirtschaft (EW), sowie grafischer Modellierung. Als Ergebnis wird das Referenzgeschäftsmodell einer EG als morphologischer Business Model Canvas vorgestellt. Dieses singuläre GM wird um die Darstellung des Wertschöpfungsnetzwerks, welches die strukturelle Einbindung der Akteure in das digitale Ökosystem der EG berücksichtigt, erweitert. Das aus der Forschung resultierende Referenzmodell dient der kritischen Überprüfung empirisch vorfindbarer GM und zur weiteren Entwicklung von Unternehmensarchitekturen digitaler Unternehmensverbünde.
A software process is the game plan to organize project teams and run projects. Yet, it still is a challenge to select the appropriate development approach for the respective context. A multitude of development approaches compete for the users’ favor, but there is no silver bullet serving all possible setups. Moreover, recent research as well as experience from practice shows companies utilizing different development approaches to assemble the best-fitting approach for the respective company: a more traditional process provides the basic framework to serve the organization, while project teams embody this framework with more agile (and/or lean) practices to keep their flexibility. The paper at hand provides insights into the HELENA study with which we aim to investigate the use of “Hybrid dEveLopmENt Approaches in software systems development”. We present the survey design and initial findings from the survey’s test runs. Furthermore, we outline the next steps towards the full survey.
Software process improvement (SPI) is around for decades: frameworks are proposed, success factors are studied, and experiences have been reported. However, the sheer mass of concepts, approaches, and standards published over the years overwhelms practitioners as well as researchers. What is out there? Are there new emerging approaches? What are open issues? Still, we struggle to answer the question for what is the current state of SPI and related research? We present initial results from a systematic mapping study to shed light on the field of SPI and to draw conclusions for future research directions. An analysis of 635 publications draws a big picture of SPI-related research of the past 25 years. Our study shows a high number of solution proposals, experience reports, and secondary studies, but only few theories. In particular, standard SPI models are analyzed and evaluated for applicability, especially from the perspective of SPI in small-to-medium-sized companies, which leads to new specialized frameworks. Furthermore, we find a growing interest in success factors to aid companies in conducting SPI.
This summary refers to the paper Software process improvement : where is the evidence? [Ku15].
This paper was published as full research paper in the ICSSP’2015 proceedings.
Software and system development faces numerous challenges of rapidly changing markets. To address such challenges, companies and projects design and adopt specific development approaches by combining well-structured methods and flexible agile practices. Yet, the number of methods and practices is large and the actual process composition is often carried out in an ad-hoc manner. This paper reports on a survey on hybrid software development approaches. We study which approaches are used in practice, how different approaches are combined, and what contextual factors influence the use and combination of hybrid software development approaches.
Although still in the early stages of diffusion, smartwatches represent the most popular type of wearable devices. Yet, little is known why some people are more likely to adopt smartwatches than others. To deepen the understanding of underlying factors prompting adoption behavior, the authors develop a theoretical model grounded in technology acceptance and social psychology literature. Empirical results reveal perceived usefulness and visibility as important factors that drive intention. The magnitude of these antecedents is influenced by an individual’s perception of viewing smartwatches as a technology and/or as a fashion accessory. Theoretical and managerial implications are discussed.
Im Rahmen der Vernetzung des Autos drängen neue Wettbewerber in die Automobilindustrie. Mittels disruptiver Innovationsmethoden haben Google, Apple, Facebook und Co. bereits Branchen grundlegend verändert und Marktführer wie Nokia oder Otto innerhalb weniger Jahre abgelöst. Die folgende Arbeit befasst sich mit diesen Methoden und der Fragestellung, wie sie in den automotiven Produktentstehungsprozess integriert werden können, um nachhaltig erfolgreiche Geschäftsmodelle am Markt platzieren zu können.
Digitization in the energy sector is a necessity to enable energy savings and energy efficiency potentials. Managing decentralized corporate energy systems is hindered by a non-existence. The required integration of energy objectives into business strategy creates difficulties resulting in inefficient decisions. To improve this, practice-proven methods such as Balanced Scorecard, Enterprise Architecture Management and the Value Network approach are transferred to the energy domain. The methods are evaluated based on a case study. Managing multi-dimensionality, high complexity and multiple actors are the main drivers for an effective and efficient energy management system. The underlying basis to gain the positive impacts of these methods on decentralized corporate energy systems is digitization of energy data and processes.
Nowadays almost every major company has a monitoring system and produces log data to analyse their systems. To perform analysation on the log data and to extract experience for future decisions it is important to transform and synchronize different time series. For synchronizing multiple time series several methods are provided so that they are leading to a synchronized uniform time series. This is achieved by using discretisation and approximation methodics. Furthermore the discretisation through ticks is demonstrated, as well as the respectivly illustrated results.
Selecting a suitable development method for a specific project context is one of the most challenging activities in process design. To extend the so far statistical construction of hybrid development methods, we analyze 829 data points to investigate which context factors influence the choice of methods or practices. Using exploratory factor analysis, we derive five base clusters consisting of up to 10 methods. Logistic regression analysis then reveals which context factors have an influence on the integration of methods from these clusters in the development process. Our results indicate that only a few context factors including project/product size and target application domain significantly influence the choice. This summary refers to the paper “Determining Context Factors for Hybrid Development Methods with Trained Models”. This paper was published in the proceedings of the International Conference on Software and System Process in 2020.
With the Internet of Things being one of the most discussed trends in the computer world lately, many organizations find themselves struggling with the great paradigm shift and thus the implementation of IoT on a strategic level. The Ignite methodoogy as a part of the Enterprise-IoT project promises to support organizations with these strategic issues as it combines best practices with expert knowledge from diverse industries helping to create a better understanding of how to transform into an IoT driven business. A framework that is introduced within the context of IoT business model development is the Bosch IoT Business Model Builder. In this study the provided framework is compared to the Osterwalder Business Model Canvas and the St. Gallen Business Model Navigator, the most commonly used and referenced frameworks according to a quantitative literature analysis.
Many organizations identified the opportunities of big data analytics to support the business with problem-specific insights through the exploitation of generated data. Socio-technical solutions are developed in big data projects to reach competitive advantage. Although these projects are aligned to specific business needs, common architectural challenges are not addressed in a comprehensive manner. Enterprise architecture management is a holistic approach to tackle the complex business and IT architecture. The transformation of an organization's EA is influenced by big data projects and their data-driven approach on all layers. To enable strategy oriented development of the EA it is essential to synchronize these projects supported by EA management. In
this paper, we conduct a systematic review of big data literature to analyze which requirements for the EA management discipline are proposed. Thereby, a broad overview about existing research is presented to facilitate a more detailed exploration and to foster the evolution o the EA management discipline.
In modern times markets are very dynamic. This situation requires agile enterprises to have the ability to react fast on market influences. Thereby an enterprise’ IT is especially affected, because new or changed business models have to be realized. However, enterprise architectures (EA) are complex structures consisting of many artifacts and relationships between them. Thus analyzing an EA becomes to a complex task for stakeholders. In addition, many stakeholders are involved in decision-making processes, because Enterprise Architecture Management (EAM) targets providing a holistic view of the enterprise. In this article we use concepts of Adaptive Case Management (ACM) to design a decision-making case consisting of a combination of different analysis techniques to support stakeholders in decision-making. We exemplify the case with a scenario of a fictive enterprise.
Enterprise architecture management (EAM) is a holistic approach to tackle the complex Business and IT architecture. The transformation of an organization’s EA towards a strategy-oriented system is a continuous task. Many stakeholders have to elaborate on various parts of the EA to reach the best decisions to shape the EA towards an optimized support of the organizations’ capabilities. Since the real world is too complex, analyzing techniques are needed to detect optimization potentials and to get all information needed about an issue. In practice visualizations are commonly used to analyze EAs. However these visualizations are mostly static and do not provide analyses. In this article we combine analyzing techniques from literature and interactive visualizations to support stakeholders in EA decision-making.
The ability to develop and deploy high-quality software at a high speed gets increasing relevance for the comptetitiveness of car manufacturers. Agile practices have shown benefits such as faster time to market in several application domains. Therefore, it seems to be promising to carefully adopt agile practices also in the automotive domain. This article presents findings from an interview-based qualitative survey. It aims at understanding perceived forces that support agile adoption. Particularly, it focuses on embedded software development for electronic control units in the automotive domain.